These Terms and Conditions of Use (“Terms and Conditions”) set forth the terms for the use of any and all products and/or services (collectively, the “Services”) provided by Pakistan Mobile Communications Limited (“PMCL”) Business Division to users of the Services (the “User“ or “Users“, depending upon the context). This page gives you information about the legal terms and conditions (the terms) on which we (“PMCL”) offer any of the products listed on our website (https://www.jazz.com.pk/business) to you. By continuing to use the Site and/or any of the Services, you agree to be bound by these Terms and Conditions. If there is any conflict between these Terms and Conditions and the Services Agreement, the provisions of the Services Agreement shall take precedence.
Last Updated: 7-March-2022
In this Agreement:
Charges payable by the Customer shall include:
Effective from November 1, 2023, any dues owed by the Customer which have not been cleared as per the agreed terms and/or duration of the relevant invoices sent to them shall be subject to Late Payment Fee surcharge of PKR 250/line or 2.5% of the invoice amount, whichever is higher.
It is the responsibility of the Customer to make timely payments against invoices received by the Customer for Services rendered under this Agreement and failure to pay by the due date printed on the invoice will render the Customer liable to immediate disconnection from the Service. Such a Customer shall be required to pay all outstanding amounts, and reconnection charges and may be required to pay an advance against payment of future accounts. PMCL shall have the right to disconnect Service to all other Connections under the Customer’s name and charge a late payment fee of 2% per annum above bank rate per annum.
The Customer POC undertakes that the SIMs under this Agreement shall only be issued to the Customers legal employees and incase of change of ownership/user or customer’s particulars, the same shall be communicated to PMCL on occurrence and that they shall be used in accordance with applicable laws, rules and regulations.
PMCL, will bill Connection/Sim Charge @ Rs.200 one time for all the new GSM Postpaid sales for specific price plan. The charge will be billed in the first invoice of the client/customer. PMCL shall serve a seven (07) day advance notice to the existing client/customer before implementing.
If any difference or dispute in any way connected with this Agreement shall arise between parties hereto which cannot be settled amicably, it shall be settled under the provisions of the Arbitration Act, 1940 as amended through a sole arbitrator appointed by the court having jurisdiction. The arbitration shall be held in Islamabad in English language. The award of such arbitration shall be final and binding on the parties.
As mandated by PTA, after purchasing SIM Cards in bulk, the Customer shall be responsible for providing the credentials (including name, CNIC/Passport no, present and permanent address) of particular users/persons to whom connection/SIM Card(s) is issued on its behalf on Customer’s letterhead within one week of issuance of SIM Card(s) by PMCL. In case the information is not received within specified time, PMCL may block the SIM Card(s) against which particulars of users are not received from the Customer.
|Sr.No.||Name of charge||Charges|
|1.||New Connection/ New SIM||Rs. 200|
|3.||SIM Replacement||Rs. 300|
|4.||Service Charges||Rs. 99|
Note: Blocking of Number due to lapse of credit limit will not amount to disconnection.
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