Effective from May 1, 2024, any dues owed by the Customer which have not been cleared as per the agreed terms and/or duration of the relevant invoices sent to them shall be subject to Late Payment Fee surcharge of PKR 350/line or 3.5% of the invoice amount, whichever is higher.
It is the responsibility of the Customer to make timely payments against invoices received by the Customer for Services rendered under this Agreement and failure to pay by the due date printed on the invoice will render the Customer liable to immediate disconnection from the Service. Such a Customer shall be required to pay all outstanding amounts, and reconnection charges and may be required to pay an advance against payment of future accounts. PMCL shall have the right to disconnect Service to all other Connections under the Customer’s name and charge a late payment fee of 2% per annum above bank rate per annum.