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ENGAGEMENT SOLUTION

Enhance your ROI by utilizing a code-free customer engagement solution to create high-performing omnichannel marketing campaigns. Achieve engagement at scale across various channels throughout the entire customer journey.

Access The Power Of True Omnichannel Marketing

Create campaigns for any channel based on a single customer data platform.

Single Unified Platform

Reduced cost of ownership, one line of support, simplified user experience.

Customer Journey Automation

Create triggered communication for date-time events like subscription renewals, or payment deadlines.

Channel Flexibility

Choose the right channel for each customer and include multiple channels in the same workflow.

Build Custom UserJourneys

Maximize engagement, increase conversions, collect vital customer data and upsell your products with low-code and no code options.

Single Customer Database For All Your Communication

Connect data and insights from online and offline sources to build detailed customer profiles and create personalized interactions.

Microsoft 365 Business Plans	Microsoft 365 Business Basic	Microsoft 365 Standard	Microsoft 365 Apps for Business
Office applications included	Web versions only
Services included
Support & Deployment
Maximum number of users	300	300	300
24/7 support for end users via phone,chat and email
99.9% uptime guarantee
Licensed for commercial use
Desktop versions of Office Apps for PC & Mac
Latest desktop versions for Outlook, Word, Excel, Powerpoint for windows or Mac (plus Access and Publisher for PC only)
Access to the document simultaneously by all users in real-time
Available on 5 phones, 5 tablets, 5 PC/Macs per user
Web & Mobile versions of Office Apps
Word Online, Excel Online and PowerPoint Online
Latest desktop version of Outlook, Word, Excel, PowerPoint for iOS, Android devices(upto 5 phones and 5 tablets)
Access to the document simultaneously by all users in real-time
Teamwork & communication
Online meetings and videos conferencing upto 250 people with Microsoft Teams
Microsoft Teams – Desktop and mobile versions
Hub for connecting people to Microsoft Teams
Sharepoint for team sites and intranet
Email & calendaring
50 GB mailbox for email hosting with custom email domain address
Microsoft Exchange – Business class emails – Desktop and mobile versions
Scheduled meetings and responsd to invitations with ease using share calendars
Setup new user emails, restore delete account, and more from anywhere
File storage & sharing
1 TB OneDrive for Business file storage and sharing
Get OneDrive for Business and SharePoint synchronized across all devices for every work file saved			OneDrive only
File sharing with people outside your organization
Control of permission and access rights for file sharing
Access and sync files on PC or Mac and mobile devices
Security & compliance
Exchange Online Protection – from spam, malware and other threats
Over 1000, security and privacy control meetings all globally accepted standards
Custom permission for accessing crucial business information
Password policy creation
Popular productivity tools included
Microsoft Teams for scheduling and planning
Microsoft Bookings for managing appointments
MileIQ for real-time precise on-the-go mileage tracking

		Microsoft 365 A1¹	Microsoft 365 A3	Microsoft 365 A5
Operating System	Windows 10 Enterprise upgrade	Pro Education	Pro Edu/Ent	Pro Edu/Ent
Microsoft 365 Apps	Install Word, Excel, PowerPoint, OneNote, Outlook, Access², and Publisher² on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user
Microsoft 365 Apps	Commercial use rights for Office mobile apps and Office for the web³
Email & Calendar	Exchange	Plan 1 (50 GB)	Plan 2 (100 GB)	Plan 2 (100 GB)
Social & Intranet	SharePoint	Plan 1	Plan 2	Plan 3
Social & Intranet	Yammer Academic
Meetings, Calling, Collaboration, & Learning	Teams
	Phone System, Audio Conferencing
	Minecraft: Education Edition
Files & Content	OneDrive	1-5+ TB⁴	1-5+ TB⁴	1-5+ TB⁴
Files & Content	Microsoft Search, Microsoft Stream, Sway for Office 365⁵, Microsoft Forms⁶
Business Apps	Planner, To-Do
Business Apps	Bookings
Power Platform	Power Apps for Microsoft 365⁷, Power Automate for Microsoft 365⁷
Device & App Management	Microsoft 365 Admin Center, Microsoft Intune for Education8, Windows AutoPilot, Fine Tuned User Experience, Windows Analytics Device Health
Device & App Management	Mobile Device Management for Microsoft 365⁹
Security	Windows Hello, Credential Guard and Direct Access10, Azure Active Directory Plan 1, Microsoft Advanced Threat Analytics, Defender Antivirus and Device Guard10, Azure Information Protection Plan 1, Windows Information Protection, BitLocker
	Azure Active Directory Plan 2, Microsoft Defender Advanced Threat Protection (ATP), Office 365 ATP Plan 2, Azure ATP
	Cloud App Security, Safe Documents
Compliance	eDiscovery Content Search, manual sensitivity and retention labels
	Office 365 Data Loss Prevention (DLP) for email and files, eDiscovery Export, eDiscovery Hold, Litigation Hold, In-Place Hold, basic Audit, Email archiving
	Automatic classification and retention, Customer Key, Advanced Message Encryption, Insider Risk Management, Communication Compliance, Information Barriers, Customer Lockbox, Privileged Access Management, Advanced Audit, Advanced eDiscovery
Analytics	Insights by MyAnalytics (Outlook plug-in)
	Education Analytics
	Power BI Pro

		Microsoft 365 A1¹	Microsoft 365 A3	Microsoft 365 A5
Microsoft 365 Apps	Install Word, Excel, PowerPoint, OneNote, Outlook, Access², and Publisher² on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user
Microsoft 365 Apps	Office mobile apps and Office for the web³
Email & Calendar	Exchange	Plan 1 (50 GB)	Plan 2 (100 GB)	Plan 2 (100 GB)
Social & Intranet	Sharepoint, Yammer, Academic
Meetings & Calling	Teams
Meetings & Calling	Phone System, Audio Conferencing
Files & Content	OneDrive	1-5+ TB⁵	1-5+ TB⁵	1-5+ TB⁵
Files & Content	Microsoft Search, Microsoft Stream, Sway for Office 365⁸, Microsoft Forms⁸
Task Management	Planner, To-Do
Task Management	Bookings
Power Platform	Power Apps for Microsoft 365⁸, Power Automate for Microsoft 365⁸
Device & App Management	Microsoft 365 Admin Center, Microsoft Intune for Education8, Windows AutoPilot, Fine Tuned User Experience, Windows Analytics Device Health
Device & App Management	Mobile Device Management for Microsoft 365⁹
Security	Windows Hello, Credential Guard and Direct Access10, Azure Active Directory Plan 1, Microsoft Advanced Threat Analytics, Defender Antivirus and Device Guard10, Azure Information Protection Plan 1, Windows Information Protection, BitLocker
Security	Office365 cloud App Security
Compliance	eDiscovery content search, manual classification and retention
	Office 365 Data Loss Prevention (DLP) for email and files, eDiscovery Export, eDiscovery Hold, Litigation Hold, In-Place Hold, basic Audit, Email archiving
	Automatic classification and retention, Customer Key, Advanced Message Encryption, Insider Risk Management, Communication Compliance, Information Barriers, Customer Lockbox, Privileged Access Management, Advanced Audit, Advanced eDiscovery
Analytics	Insights by MyAnalytics (Outlook plug-in)
	Education Analytics
	Power BI Pro