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CLOUD-BASED CONTACT CENTER SOLUTION

Drive efficiencies, provide personalized customer experience, and empower agents to perform at their best with a cloud contact center solution.

70%

Of customers want quick assistance on their preferred channel

75%

Of global consumers want to message business.

50%

Of customers churn on average is due to poor customer service.

Excellent Customer Experience

Seamlessly connect digital channels, reduce wait times and transfers between agents and provide them with all the customer history and context they need to resolve issues quickly.

Optimize Agent Performance

Access all communication channels from a single omnichannel interface, get access to self-service chatbots without the loss of agent productivity.

Maximize Contact Center Efficiency

Benefit from the reduced cost and easy scalability of digital channels.

A Unified Cloud Contact Center Solution

Use automation for simple service requests and frequently asked questions and smart routing to the ideal agent with full customer history and data.

Location Flexibility For Your Agents

Successfully transition to hybrid working and maintain a high level of customer service.

Support The Entire Customer Journey

Help customers register their accounts, offer the right help at the right time and retain customers.

Our Partners

CONTACT US

Get in touch with us to learn more about how Jazz Business solutions can help your business

LET US CALL YOU

REACH OUT TO US

Email: [email protected]

Business Care Helpline: 03000-160-160

FOR EXISTING CUSTOMERS

Jazz Business World: http://businessworld.jazz.com.pk

Jazz Business WhatsApp: 0300-3008000

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