Prepaid VIP Call
  • Subscription Fee Rs.1.79 (Incl. Tax) /Daily
  • PAYG Fee Rs.1.2 (Incl. Tax) / DND request
  • Subscription Code Dial *847# or Send ‘SUB’ to 847
  • Validity Daily
  • Unsubscribe Dial *847# or SMS ‘UNSUB’ to 847
OVERVIEW

VIP call service allows you to manage incoming calls on your number. With VIP, you will get calls from desired callers only and transfer others to a designated personal secretary number. Only people having your VIP Pin code can get connected with you. By default all calls will be routed to subscriber number. For VIP call service activation user needs to send “VIP ON” to 847 or by dialing *847#.

VIP call service can also be used on pay as you go basis, in this case you don’t have to subscribe to the service but you can activate a “Do Not Disturb” for 12 or 24 hours by paying for one-time request. i.e. You will be charged Re. 1.2 (Incl. Tax) every time DND request is initiated.

Rs.1.2 (Incl. Tax)/ DND request

Note: PAYG is only available for prepaid customers only.

Subscribe to VIP Call Service and share the pin code with friends and family whom you want to contact you directly.

VIP Call Service ON/OFF procedure:

By default all calls will be routed to subscriber’s number. To turn on VIP call service, user needs to send “VIP ON” to 847 or by dialing *847#. Now user will only receive calls form whitelisted numbers. To turn off VIP call service, user will use “VIP OFF” command or by dialing *847#. By Using “VIP ON” and “VIP OFF” commands user will be able to control his/her incoming calls without unsubscribing the service.

Personal secretary:

If you don’t want to miss out on your important calls, you can assign any Jazz number as a Personal Secretary who will be taking calls on your behalf for those who do not have the pin.

Send ADD PS to 847 or dial *847# for adding any Jazz number as personal secretary. You can enable or disable personal secretary calls routing any time as per your convenience via USSD *847#. For more information send “Help” to 847.

Whitelisting/ Blacklisting:

You can use whitelisting and blacklisting feature to maintain the list of numbers whom you want to take calls from or to restrict respectively.

Do not Disturb:

In case of busy schedules, you can temporarily enable DND mode by dialing *847#. In this case no one will be able to call you or your secretary whether or not they have the pin code. You can deactivate DND by dialing *847# as soon as you are available to take calls.

You can use the following commands for service usage:

Description Command
Subscription Command SUB
Un-subscription Command UNSUB
Command to enable the service VIPON
Command to disable the service VIPOFF
Command to add number in Whitelist ADDWLNUMBER
Command to delete number in Whitelist DELWLNUMBER
Command to add number in Blacklist ADDBLNUMBER
Command to delete number in Blacklist DELBLNUMBER
Command to view Whitelist VIEWWL
Command to view Blacklist VIEWBL
Command to remove all numbers from Whitelist DELWLALL
Command to remove all numbers from Blacklist DELBLALL
Command to share Pin code with any number SHAREPINNUMBER
Command to reset Pin code RESETNUMBER
Command to activate Don’t Disturb mode DNDON
Command to deactivate Don’t Disturb mode DNDOFF
Command to add number as personal secretary ADDPSNUMBER
Command to activate personal secretary PSON
Command to deactivate personal secretary PSOFF
Command to delete personal secretary number DELPSNUMBER
Command to get help menu HELP


What is VIP call service?

VIP call service allows you to manage calls for a specific number, i.e. getting calls from desired callers only and transferring others to a designated number. People can’t call on your number without your consent i.e. knowing your password. You can transfer calls to manager/secretary.

How can I subscribe to the VIP call service?

You can easily subscribe to this service by sending SUB to 847 or by dialing *847#. Once subscribed, you can dial *847# again to use other features of the service.

How can I enable and disable VIP call service without un-subscribing the service?

To turn on VIP call service, user needs to send “VIP ON” to 847 or by dialing *847#. To turn off VIP call, user can use “VIP OFF” command or by dialing *847#.

Can I use this service even when I don’t have a balance?

Yes, you can use this service.

Who can subscribe to VIP call service?

All Jazz customers can subscribe to VIP call service.

Who can use Do not Disturb feature without subscribing this service?

Only Jazz prepaid customers can use DND feature without subscribing this service.

What are the charges of this service?

Subscription charges:

• Prepaid (champion & Non champion) Rs.6.28+tax/week (recursive)

• Postpaid Rs.20+Tax/month (recursive)

Charges for PAYG module:

• PAYG (Do not Disturb) (any hour selection) – Rs.1+tax/request (for Prepaid only)

Do I need a special SIM or phone to subscribe to this service?

No. You do not need any special SIM or phone to subscribe to the VIP call service. This service can work on any standard mobile or smart phone.

How can I add personal secretary?

You can add personal secretary both via SMS and USSD.

Via SMS: You need to send ADDPSNUMBER

Via USSD: You need to dial *847#

How many numbers can I add as my personal secretary?

Only one Jazz number can be your personal secretary.

Can I make offnet number also as my personal secretary?

No, you can only add Jazz number as your personal secretary

What will the responsibilities of personal secretary?

You all unwanted called will be transferred to your personal secretary.

What is the purpose of whitelisting any number?

Whitelisted number’s call will be directly transferred to you. They don’t need to enter pin code every time they call you.

How can I whitelist any number?

Send ADDWLNUMBER to 847 or dial *847#

How many numbers can be whitelisted?

You can add as much numbers as you want in your whitelist.

What is the purpose of blacklisting any number?

Blacklisted number’s call will only blocked from VIP call service subscriber’s number but also for his/her personal secretary number.

How can I blacklist any number?

Send ADDBLNUMBER to 847 or dial *847#

How many numbers can I blacklist?

You can add as much numbers as you want in your blacklist.

How can I use Do not Disturb PAYG feature?

You can activate DND PAYG feature via both SMS and USSD.

SMS:

If you want to activate DND for 12 hours:

Send DND12

If you want to activate DND for 24 hours:

Send DND

—>

USSD:

Dial *847#

How can I deactivate Do not Disturb PAYG feature?

You can deactivate DND PAYG feature via both SMS and USSD.

SMS: Send DNDoff

USSD: Dial *847#

How can I unsubscribe the service?

You unsubscribe to this service by sending UNSUB to 847 or by dialing *847#.

  • These terms and conditions are in addition to the general terms and conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF at the time of activation of connection/SIM.
  • Jazz reserves the right/discretion to set/change the price/rate of any offer/package/bundle or withdraw/change/revoke such offer/package/bundle at any time. Where required under PTA’s regulations, prior notice shall be given to affected customers accordingly.
  • Offer Price/charges of each offer/package/bundle shall be subject to all applicable taxes, if any, irrespective of the fact in which area of the country the requisite offer/package/bundle is activated/service availed.
  • The charging system reserves certain proportion of available data volume in MBs of your package against opening/accessing of each application/website on the device, therefore, the simultaneous opening/accessing of multiple applications and/or websites may result in reserving all your available data volume in MBs of your package and may start charging on base rate of your package.
  • The amount of balance and recharge required for bundles may be rounded up to the nearest whole number.
  • In case of any queries, questions, complaints or additional requirements, please email us at : [email protected]
  • Unwanted and unethical (unreasonable) messages can be reported by texting SENDER’s NUMBER (SPACE) message to 9000 –PTA
  • Using a SIM which is not in your name or allowing others to use your SIM is a crime – PTA
  • Dial 420 to block unsolicited calls/messages (charges applicable).
  • Unsolicited marketing communication can be blocked using “Do Not Call Register” service by texting “ON” or “SUB” to 3627. It is a free of cost service provided to Jazz customers.
  • The term “Purchase of Sim” means procuring/acquiring connection to the network of PMCL by a customer for availing telecommunication and other related services from PMCL. SIM always remains the property of PMCL and by issuing SIM to customer, only rights to use are given and no ownership is transferred to the customer in any manner, whatsoever. The customer is bound to return the SIM to PMCL in case he stops using service or agreement is terminated or he changes the network through MNP.
  • Bill date for all postpaid subscribers will be changed to 2nd of every month in 2021. Due to this change, customers will get a separate bill for difference in days for execution month . Min/MB charging will be prorated as per package.
  • Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK are given below:
  • Advance income tax rate is @15% on each recharge.
  • Rate of sales tax in Federal Territory of Islamabad is 16%
  • Rate of sales tax in rest of Pakistan and AJK is 19.5%
  • GB is exempted from taxes.
  • A late payment fee of PKR 50 will be charged on bills remaining unpaid after the due date.