What is eSIM?
eSIM is an advanced SIM technology which is embedded in your phone to activate your mobile number without having to insert a physical SIM
With eSIM, you can digitally activate and store multiple phone numbers
It also allows customers to switch between multiple Jazz numbers without the hassle of changing physical SIMs
eSIM activates eSIM IMEI on your phone. In order to avoid blocking in DIRBS, please perform the following steps
Digital activation of your SIM through internet
No need for physical SIM change
Compatible handsets like iPhone 11, 11 Pro, 11 Pro Max, XS, XR, and XS Max will become dual SIM Phones
Send both IMEIs to 8484
Send screenshots of your IMEI 1 and IMEI 2 in an email to email@example.com for whitelisting
How to active your eSIM
eSIM is a digital SIM that allows you to activate a mobile account number without having to use a physical SIM. The new iPhone 11, 11 Pro, 11 Pro Max, XS, XR and XS Max feature dual SIM with a nano SIM and an eSIM.
The eSIM can save multiple phone numbers which you can add, delete and configure right from your iPhone’s settings.
Yes, you can add multiple eSIM accounts on your iPhone from Jazz. However, only one can be active at a time.
Yes, all of your existing services and tariffs will exist on your new eSIM.
Yes, it will.
You can get a new eSIM account or replace your existing physical SIM with an eSIM by visiting any Jazz Business Centre or outlet.
After eSIM activation, your physical SIM for same number will be de-activated.
Yes, your eSIM activation on your phone will be lost, and you will need to visit Jazz Business Center once more to reactivate your subscription to the eSIM and to get a new QR code.
Yes, you can always replace your eSIM with the traditional physical SIM, by visiting any Jazz Business Center. Standard SIM change charges will apply.
If you lose your QR Code before scanning it, please call 111 or visit any Jazz Business Center outlet to deactivate it, to avoid someone else scanning this code.
No. WhatsApp works only for one mobile number on the iPhone.