Your nation needs you! Make a contribution to Prime Minister's Flood Relief Fund 2022. You can donate Rs. 10 by typing 'fund' in SMS option and sending it to 9999.
Missed Call Alert
  • Subscription Code Dial *180#
  • Unsubscribe Dial *180*1#
  • Charges Daily Rs. 2.51 Including Tax for all prepaid packages
OVERVIEW

​This service notifies a subscriber about the calls missed due to reasons like: out of coverage or handset powered off.

How can you acquire Missed Call Alerts?

Once you have subscribed for MCA service, you need to follow the steps below in order to start receiving alerts on your mobile phone.

MCA activation procedure if you are out of coverage area is as follows:

  1. Go to Menu, scroll down to Settings and press Select
  2. Press Call Settings, scroll to Call Divert and press Select
  3. Scroll to Divert if out of reach and press OK
  4. Select Activate, scroll To Other number and press Select
  5. Enter the number 142 and press OK

MCA activation procedure if you do not have call waiting facility is as follows:

  1. Go to Menu, scroll down to Settings and press Select
  2. Press Call Settings, scroll to Call Divert and press Select
  3. Scroll to Divert if Busy and press OK
  4. Select Activate, scroll To Other number and press Select
  5. Enter the number 142 and press OK

After you receive a Missed Call Alert, an SMS containing: the number, date and time of the party that was trying to call you, the highlighted number will appear. Once you press the OK Button the call will be connected.

If the number is not highlighted, use the scroll keys to scroll down and once the number is highlighted, press the OK button to connect the call.

Alert My Caller

The Alert My Caller feature allows you to alert your callers once you are back on network along with getting a missed call notification on your number. No additional subscription charges are applicable for using or subscribing to this feature.

  • Missed Call Alert service will automatically be activated once user activates Alert My Caller feature
  • Once user deactivates Alert my call feature, Missed Call Alert service will also be deactivated
  • Missed Call Alerts facility will not be available while you are abroad and using roaming facility. Kindly make sure that you cancel your call forwarding before you leave Pakistan.
  • PREPAID – For AJK / FATA / Gilgit Baltistan / Islamabad / Balouchistan/ regions, please visit here for Prepaid Tariff details of this offer/ package.
  • Unwanted and unethical (unreasonable) messages can be reported by texting SENDER’s NUMBER (SPACE) message to 9000 –PTA

  • These terms and conditions are in addition to the general terms and conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF at the time of activation of connection/SIM.
  • Jazz reserves the right/discretion to set/change the price/rate of any offer/package/bundle or withdraw/change/revoke such offer/package/bundle at any time. Where required under PTA’s regulations, prior notice shall be given to affected customers accordingly.
  • Offer Price/charges of each offer/package/bundle shall be subject to all applicable taxes, if any, irrespective of the fact in which area of the country the requisite offer/package/bundle is activated/service availed.
  • The charging system reserves certain proportion of available data volume in MBs of your package against opening/accessing of each application/website on the device, therefore, the simultaneous opening/accessing of multiple applications and/or websites may result in reserving all your available data volume in MBs of your package and may start charging on base rate of your package.
  • The amount of balance and recharge required for bundles may be rounded up to the nearest whole number.
  • In case of any queries, questions, complaints or additional requirements, please email us at : [email protected]
  • Unwanted and unethical (unreasonable) messages can be reported by texting SENDER’s NUMBER (SPACE) message to 9000 –PTA
  • Using a SIM which is not in your name or allowing others to use your SIM is a crime – PTA
  • Dial 420 to block unsolicited calls/messages (charges applicable).
  • Unsolicited marketing communication can be blocked using “Do Not Call Register” service by texting “ON” or “SUB” to 3627. It is a free of cost service provided to Jazz customers.
  • The term “Purchase of Sim” means procuring/acquiring connection to the network of PMCL by a customer for availing telecommunication and other related services from PMCL. SIM always remains the property of PMCL and by issuing SIM to customer, only rights to use are given and no ownership is transferred to the customer in any manner, whatsoever. The customer is bound to return the SIM to PMCL in case he stops using service or agreement is terminated or he changes the network through MNP.
  • Bill date for all postpaid subscribers will be changed to 2nd of every month in 2021. Due to this change, customers will get a separate bill for difference in days for execution month . Min/MB charging will be prorated as per package.
  • Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK are given below:
  • Advance income tax rate is @15% on each recharge.
  • Rate of sales tax in Federal Territory of Islamabad is 16%
  • Rate of sales tax in rest of Pakistan and AJK is 19.5%
  • GB is exempted from taxes.
  • A late payment fee of PKR 50 will be charged on bills remaining unpaid after the due date.