How to send Smart SMS as a subscriber?

In order to send a Smart SMS, add prefix i.e., 66 before recipient number while sending the SMS e.g., 66030XXXXXXXX.

How can I subscribe to this service?

You can subscribe Smart SMS service by sending ‘Sub’ to 6070 or dial *6070#.

Who can avail this service?

Every Jazz customer can avail this service.

What is the use of Smart SMS Service?

You can guarantee your SMS to any Jazz number by subscribing to this service even if your desired number is not available on network for as long as 30 days.

What are the charges for availing Smart SMS Service?

Smart SMS service has two variants:

1. Prepaid PAYG variant: Rs. 0.6+tax / SMS

2. Prepaid Subscription Variant: Rs 1.40/D (Incl. tax)

3. Postpaid Subscription Variant: Rs. 15+tax /Month

What if I don’t have balance can I use Smart SMS Service without subscribing the service?

Yes, you can use Smart SMS without subscribing the service and you will be charged 0.6+tax per Smart SMS. This PAYG model.

How to use Smart SMS on Pay as you go basis?

There are 2 options for Smart SMS PAYG variant:

1. Prefix based: user sends SMS by adding prefix to Party b number e.g., 660300xxxxxxx

2. Opt-in based: When party B number is not on network for more than 24 hours, the normally sent messages get missed. Through Smart SMS service, Party A (Sender) will receive an SMS where he will be asked to reply with “Y” if he wants to guarantee his SMS.

What if don’t have balance? Can I avail service on PAYG?

Yes, you can, you will be charged as soon as you have balance uptil next three days of availing the service.

How many SMS can I guarantee per day?

You can guarantee 10 SMS per day

• These terms and conditions are in addition to the general terms and conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF at the time of activation of connection/SIM.
• Jazz reserves the right/discretion to set/change the price/rate of any offer/package/bundle or withdraw/change/revoke such offer/package/bundle at any time. Where required under PTA’s regulations, prior notice shall be given to affected customers accordingly.
• Offer Price/charges of each offer/package/bundle shall be subject to all applicable taxes, if any, irrespective of the fact in which area of the country the requisite offer/package/bundle is activated/service availed.
• The charging system reserves certain proportion of available data volume in MBs of your package against opening/accessing of each application/website on the device, therefore, the simultaneous opening/accessing of multiple applications and/or websites may result in reserving all your available data volume in MBs of your package and may start charging on base rate of your package.
• The amount of balance and recharge required for bundles may be rounded up to the nearest whole number.
• In case of any queries, questions, complaints or additional requirements, please email us at : [email protected]
• Unwanted and unethical (unreasonable) messages can be reported by texting SENDER’s NUMBER (SPACE) message to 9000 –PTA
• Using a SIM which is not in your name or allowing others to use your SIM is a crime – PTA
• Dial 420 to block unsolicited calls/messages (charges applicable).
• Unsolicited marketing communication can be blocked using “Do Not Call Register” service by texting “ON” or “SUB” to 3627. It is a free of cost service provided to Jazz customers.
• The term “Purchase of Sim” means procuring/acquiring connection to the network of PMCL by a customer for availing telecommunication and other related services from PMCL. SIM always remains the property of PMCL and by issuing SIM to customer, only rights to use are given and no ownership is transferred to the customer in any manner, whatsoever. The customer is bound to return the SIM to PMCL in case he stops using service or agreement is terminated or he changes the network through MNP.
• Bill date for all postpaid subscribers will be changed to 2nd of every month in 2021. Due to this change, customers will get a separate bill for difference in days for execution month . Min/MB charging will be prorated as per package.
  
• Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK are given below:
• Advance income tax rate is @15% on each recharge.
  
• Rate of sales tax in Federal Territory of Islamabad is 16%
• Rate of sales tax in rest of Pakistan and AJK is 19.5%
• GB is exempted from taxes.
• A late payment fee of PKR 50 will be charged on bills remaining unpaid after the due date.