Jazz Fauri SMS provides convenience and ease to A-Party (Calling Number) to send a quick SMS to B-Party (Called Number), in case Party B does not answer or rejects the call.
1. Overview
1.1 Jazz Fauri SMS allows both Prepaid & Postpaid users (except users mentioned in Para 1.5 below) to send a quick SMS (i.e., pre-written shown on screen) to a recipient ("called party") when they are unable to connect with them via a phone call, i.e., when the attempted phone call is not attended or is rejected by the called party
1.2 It operates in a way that a USSD-based flash notification is popped up on the screen of the Calling party which shows the proposed options of the pre-written messages and numbers 1-3 to the caller (“calling party”) on the screen to dial and send any of the pre-written SMS, without typing the message.
1.3 The calling party select and dial for any of the options shown on screen, and message will be delivered to the Called Party.
1.4 The calling party will be charged for SMS (i.e., @ 1.70 including taxes) per SMS, while the called party (recipient of SMS) will not incur any charges.
2. How Jazz Fauri SMS Functions
2.1 When the called party does not answer or rejects the call of a calling party, a USSD flash message containing pre-defined text options is popped up on the Mobile screen of the calling party. The available options alongwith dialing number 1-3 include:
2.2 The calling party may select any one of the above options to send a pre-defined SMS to the called party.
2.3 Upon selecting an option, the selected SMS is sent to the called party, and the applicable charges are deducted from the calling party.
2.4 The called party will receive an SMS conveying the message selected by the calling party.
2.5 The calling party will receive a flash message notifying them that the SMS has been sent.
2.6 The user can block Jazz Fauri SMS by dialing Jazz helpline 111.
3 The user can block Jazz Fauri SMS by dialing Jazz helpline 111.
3.1 This operates on a pay-as-you-use basis and does not include a subscription fee.
3.2 Charges are applied only when the calling party sends an SMS by selecting an option on the flash notification menu.
3.3 The applicable charges per SMS are Rs. 1.70 including tax.
4. General Terms
4.1 By using Fauri SMS, the user agrees to the terms and conditions mentioned above and as set forth herein.
4.2 Jazz reserves the right to modify these terms and conditions at any time without prior notice.
4.3 Continued use of Fauri SMS after changes to the terms and conditions constitutes acceptance of the new terms.
4.4 In the event that a calling party has insufficient balance at the time that they attempt to send an SMS using Fauri SMS, Jazz reserves the right to deduct the applicable amount upon the next recharge.
4.5 Bundle resources in the form of free SMS cannot be used for Fauri SMS.
4.6 Users may view the past records of their usage of Fauri SMS on Jazz SIMOSA.
4.7 The updated terms and conditions may be viewed on the Jazz website.
4.8 In case of queries or complaints, customers may contact Jazz helpline 111.
4.9 In order to block Jazz Fauri SMS service, the customers may dial Jazz helpline 111.
5. Limitation of Liability
5.1 Jazz will not be liable for any delays, failures, or errors in delivering the SMS due to technical issues, network problems, or any other circumstances beyond its control.
5.2 Jazz reserves the right to terminate or suspend Fauri SMS at any time and without notice.
5.3 Jazz reserves the right to change, add, modify or amend any of the conditions at any time without further notice.
5.4 By using Jazz Fauri SMS, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.
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