Jazz Caller Name
OVERVIEW

Jazz Caller Name service addresses the issue of receiving “Unknown Calls”. Now Jazz users can know the name of unknown callers.

With Jazz Caller Name service, users can identify the name of the callers before answering the incoming call via flash SMS even if the caller’s name is not saved in the contact list. The distinctive feature about Jazz Caller Name is that it does not require internet or any application to be downloaded. Any Jazz or Warid customer can subscribe to this service regardless of what phone model they own.

Activation process:

  • Dial Code: Dial *7773#
  • SMS: Send “SUB” to 7773

De-Activation process:

  • Dial Code: Dial *7773*5#
  • SMS: Send “UNSUB” to 7773

Service Charges:

  • Prepaid: Rs.2.51/Day
  • No SMS charges on 7773

This subscription will continue unless unsubscribed; and charges remain applicable

How to activate Jazz Caller Name service?

Send SUB to 7773 or dial *7773# for activation

How to De-activate Jazz Caller Name service?

Send UNSUB to 7773 or dial *7773*5# for deactivation

In case of a change in package plan will service be get affected?

No. Service functionality won’t be affected in case of any package change

Is the “HELP” menu free of cost?

Yes.

What will happen if the prepaid customer has no balance?

The customer will continue to enjoy service. However, he will be charged for the service, in arrears, once he recharges his account with a sufficient amount.

How many unknown calls can I identify every day using Jazz Caller Name service?

There is no limitation on the number of calls you receive

How can I change my name in the Jazz Caller Name service?

You can change your name by sending an SMS “N” followed by the name to 7773.

How can I hide my name from Jazz Caller Name service?

You can hide your name by sending SMS “U” to 7773

How can I stop receiving flash SMS from a specific number or an already saved number in my contact list?

To stop receiving flash SMS from a specific number send “CL:92XXX” to 7773 and you will not get any notification from that number

How can I receive flash SMS again from a specific number or an already saved number in my contact list?

To start receiving flash SMS again from a specific number send “RCL:92XXX” to 7773 and you will start getting notifications from that number

How can I change a Caller’s name?

To change a Caller Name send “CN:92XXX,Name” to 7773. Now you will see the updated name of the caller when he/she will call you.

  • This service is available for Jazz Prepaid and Postpaid customers.
  • This subscription will continue unless unsubscribed, and charges remain applicable.
  • Data used to display name is not from the Jazz customer database.
  • Based on the handset type, the behavior of the flash message display can vary.
  • Data is not sourced from any Jazz database.
  • Service does not take data/contact information from the user’s address book.
  • No information will be displayed on Flash, in case the incoming caller’s name is not available in the database.
  • Jazz is not using any information provided by the customer at any stage to display the name of any customer.
  • This service is dependent on the data available in a crowd-sourced database and Jazz does not take any responsibility for the accuracy of the said data.
  • By subscribing to Jazz Caller Name service user understands and allows that the service will search for the relevant numbers in the crowd-sourced database and Jazz shall not assume any liability for any error, inaccuracies, or non-availability of certain information.
  • Results are on best effort basis; all names may not be displayed on this service.
  • In case an incoming caller is not identified (not available in the crowd-sourced database) no flash message will be displayed.
  • The service utilizes its global database to identify the caller ID (name) of incoming calls for the subscriber.
  • These terms and conditions are in addition to the general terms and conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF at the time of activation of connection/SIM.
  • Jazz reserves the right/discretion to set/change the price/rate of any offer/package/bundle or withdraw/change/revoke such offer/package/bundle at any time. Where required under PTA’s regulations, prior notice shall be given to affected customers accordingly.
  • Offer Price/charges of each offer/package/bundle shall be subject to all applicable taxes, if any, irrespective of the fact in which area of the country the requisite offer/package/bundle is activated/service availed.
  • The charging system reserves a certain proportion of available data volume in MBs of your package against opening/accessing each application/website on the device, therefore, the simultaneous opening/accessing of multiple applications and/or websites may result in reserving all your available data volume in MBs of your package and may start charging on the base rate of your package.
  • The amount of balance and recharge required for bundles may be rounded up to the nearest whole number.
  • In case of any queries, questions, complaints, or additional requirements, please email us at : [email protected]
  • Unwanted and unethical (unreasonable) messages can be reported by texting SENDER’s NUMBER (SPACE) message to 9000 –PTA
  • Using a SIM that is not in your name or allowing others to use your SIM is a crime – PTA
  • Dial 420 to block unsolicited calls/messages (charges applicable).
  • Unsolicited marketing communication can be blocked using the “Do Not Call Register” service by texting “ON” or “SUB” to 3627. It is a free-of-cost service provided to Jazz customers.
  • The term “Purchase of Sim” means procuring/acquiring connection to the network of PMCL by a customer for availing telecommunication and other related services from PMCL. SIM always remains the property of PMCL and by issuing SIM to the customer, only rights to use are given and no ownership is transferred to the customer in any manner, whatsoever. The customer is bound to return the SIM to PMCL in case he stops using the service or the agreement is terminated, or he changes the network through MNP.
  • Bill date for all postpaid subscribers will be the 2nd day of every month. Due to this change, customers will get a separate bill for the difference in days for the execution month. Min/MB charging will be prorated as per the package.
  • Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK are given below:
  • Advance income tax rate is @15% on each recharge.
  • Rate of sales tax in Pakistan and AJK is 19.5%
  • GB is exempted from taxes.
  • A late payment fee of PKR 50 will be charged on bills remaining unpaid after the due date.
  • By subscribing to the service, the customer is giving consent for receiving additional information/promotional content of various products & offers embedded in the flash SMS.