Jazz Alert service helps in connecting to B-party when A-party calls but the B-party is offline. The A-Party receives a notification when B-Party is back online only if they opt for this service. Please note this service is available only for prepaid on-net numbers (including Jazz Champion’s packages). The A-Party will get an option to be notified about the status of the B-party only when the B-Party is an on-net number.
Jazz Alert service scenarios are given below.
For not reachable case (Powered off or out of coverage), Jazz Alert service will provide the following features to the caller (A-party):
Following prompts will be played in case B-Party is un-reachable (powered off or out of coverage)
A-Party is an Off-net number :
A-Party is an On-net number :
Below prompt will be played once customer opts for SMS alert:
Customer will get the below mentioned notifications once the B-party is back online.
“Moaziz Sarif, apka matlooba number 03xxxxxxxxx, Day, Date at xx:xx(time) se network par mojood hay”
B-Party will also be notified:
“Moaziz sarif, apkay network pay anay ki itlah 03xxxxxxxxx ku Tue Nov 10 ,2015 at 05:04 per dey di gai hay, ainda ye itlah block karnay ky liye Block 03xxxxxxxxx likh kay 6080 pay bhejein”
B-Party will have the option to block others from getting their back on network information with the below mentioned options: