HOW TO DOWNLOAD
Download MedIQ app on your smartphone through Google Play and Apple App Store links below.
medIQ is Pakistan’s first digitally integrated hybrid healthcare platform. We bring together multiple healthcare service providers, including doctors, hospitals, laboratories, diagnostic centers, and pharmacies, into a single touchpoint, revolutionizing how patients are treated and cared for.
Rs 5+tax daily
You can send “SUB” to 7040 or download the application from Playstore & Apple Store
You can send “UNSUB” to 7040
To report any issues with our app or healthcare services, we encourage you to send your queries to [email protected]. Our team is available to assist you with any questions or concerns and will work to resolve any issues you encounter as quickly as possible.
We use industry-standard security measures to ensure that your personal data is safe and secure. We also use encryption and other security technologies to protect your data from unauthorized access, use, and disclosure.
Personal health information, whether it is videos or electronic medical records, is encrypted. And access is limited to only the patient, the healthcare provider, and other authorized people.
The teleconsultation between the doctor and patient is not recorded to ensure the privacy and confidentiality of the patient’s personal and medical information. We use appropriate security measures to protect the patient’s information during the teleconsultation.
To reschedule your appointment, call or contact us on our WhatsApp. The appointment will be rescheduled according to a time that accommodates your schedule and the availability of the doctor.
For a teleconsultation, the average waiting time is 2 minutes. If you do not receive a call from the doctor, please contact us on WhatsApp, and our agent will take the necessary actions and see through the request immediately.
If a precise diagnosis cannot be made through teleconsultation or if further investigations are required, it is recommended to consult a specialist at the earliest.
To cancel your order, call or contact us on WhatsApp; our agent will see through your request immediately. Your payment for that order will then be reimbursed.
To change your password for security reasons or to reset it if you forget it, click on “Forgot Password” when signing
in. Enter your mobile number, receive OTP, and enter your new password.
Yes, we offer a diverse range of doctors on our platform, including both male and female practitioners. The availability of doctors may vary depending on their specialty and schedule.
MedIQ provides online full-time, highly trained, and licensed General Practitioners who are available to our consumers 24x7 and 365 days in a year, to provide a proper level of care.