Jazz Drive supports following types of Data:

• Pictures
• Videos
• Music
• Documents
• Contacts
• SMS’s, Call-log, App-list

Jazz Drive Application Links:

THESE TERMS AND CONDITIONS WILL GOVERN THE USE OF/ACCESS TO "JAZZ DRIVE" PRODUCT/SERVICE, WHICH IS DESIGNED AND OPERATED IN COLLABORATION WITH SWITCH COMMUNICATIONS (PVT.) LTD ("VENDOR"). IT IS IMPORTANT THAT YOU READ AND UNDERSTAND THE FOLLOWING TERMS & CONDITIONS BEFORE STARTING USE OF THIS PRODUCT/SERVICE. BY CLICKING "AGREE," YOU ARE AGREEING THAT THESE TERMS WILL APPLY AND THAT YOU WILL BE BOUND BY THEM IF YOU CHOOSE TO ACCESS OR USE THE PRODUCT/SERVICE.

Pakistan Mobile Communications Limited ("Jazz") is providing access/connectivity to the product/platform namely "Jazz Drive" designed and operated in collaboration with its Vendor namely Switch Communications (Pvt) Limited ("Vendor") once you subscribe for this Product/Service. The Vendor will be providing this product/Service including backend support, storage and other technical aspects, to such customers who subscribe to this Service/Product. This Product/Service enables you to store your personal content/documents and making it accessible on your compatible devices and computers only in accordance with the Terms.

These Terms set out the basis upon which Jazz ("we", "us" and/or "our"), agree to provide the Service to you ("User", "you" and/or "your").

1. Terms of Use

1.1 If you do not agree to the Terms set forth herein you cannot use the Service. These Terms constitute a binding legal agreement between you and us.

1.2 We may amend these Terms from time to time, at our discretion. If you do not agree to any change, you must discontinue your use of the Service. Your continued use of the Service will constitute your acceptance of all changes made in the Terms. The Terms are available at http://jazzdrive.com.pk/termsofuse.php and you are responsible for making yourself aware and keeping yourself updated of these Terms by frequently visiting the said webpage.

1.3 We may (but do not promise that we will) offer additional or amended elements of Jazz Drive from time to time, as per our discretion. Depending on the additional or amended element you may not be able to continue to use or access Jazz Drive until you have downloaded an update and/or accepted any new or revised terms to these Terms and Conditions.

1.4 You must be, or must obtain the permission of, the owner of the device on which you download and access Jazz Drive. You are responsible for your use of Jazz Drive on or in relation to any device.

1.5 Certain functions we offer within Jazz Drive may be subject to additional terms and conditions ("Product Terms") which will be made available to you upon provision of the relevant function/facilities/services. In the event of any conflict or inconsistency between any such Product Terms and these Terms, the relevant Product Terms shall take precedence.

2. Registration and Account

2.1 In order to use/access Jazz Drive you must download and register an Account with Jazz Drive as per the specified procedure. For such registration, you must be:

• (a) at least eighteen (18) years of age in order to register for and use the product/ Service. If you are below the age of eighteen (18), your parent or guardian must agree to these Terms on your behalf; and
• (b) an individual, and not a company or commercial entity or a business user.
• (c) Use of the Service/Product may require compatible devices, Internet access, and certain software (fees may apply); may require periodic updates; and may be affected by the performance of these factors. Jazz reserves the right to limit the number of Jazz Drive Accounts that may be created from a device and the number of devices associated with an Account. The latest version of certain software may be required for certain transactions or features. You agree that meeting these requirements is your responsibility.

If you do not comply with these requirements you cannot register for or use Jazz Drive. Further, you may only register for and hold one Account.

2.2 By registering you will be required to give us certain information about you, at the point of registration and/or later, if requested.

2.3 You will ensure that the information which you provide to us in connection with your registration and Account ("Your Data") is truthful, accurate and complete. You must keep Your Data in your account updated.

2.4 Your Data and other information which we receive or generate in connection with Jazz Drive may contain information about living individuals ("Personal Data"). We will use Personal Data in accordance with the applicable Jazz Privacy Policy, which may be accessed at http://jazzdrive.com.pk/privacypolicy.php. It is important that you read the Privacy Policy before you register to become well aware of its terms as it governs what we may do with your Personal Data.

2.5 Your account for use of Jazz Drive is personal which cannot be transferred to or used by anyone else. As part of the registration process you must select a password and user ID ("Credentials") to allow you to access your account and use Jazz Drive. You must keep your Credentials secure. If you think that your Credentials may have been disclosed to someone else, you must report this to us by contacting [email protected] for blocking/changing the Credentials to avoid misuse. If you delay in informing us or you are at fault in not protecting your Credentials, you will be liable for any misuse or losses cause to the system/product/information/Credentials, etc. Jazz and its Vendor shall not be held responsible for any breach of privacy, access to personal data/credentials or loss of Content, Personal data/Credentials, etc.

2.6 Subject to your compliance with these Terms, Jazz permits you to use Jazz Drive, provided that:

• (a) your use of Jazz Drive is solely for your own personal use and you therefore must not attempt to resell or charge others for use of or access to Jazz Drive or use it for any business purposes; and
• (b) you must not, nor attempt to replicate, transfer, give access to or re-distribute any part of Jazz Drive to any one or any system by any means or through any medium.

2.7 Including when required by law or by our Vendor(s), we may require you to provide evidence of government-issued photo ID or other ID in an approved form and reserve the right to suspend or terminate your account and/or your use of Jazz Drive if such ID is not provided to our reasonable satisfaction. You must co-operate with and pass all other identification, anti-money laundering, fraud-protection or security checks which we or our Vendor(s) may operate.

3. Payments and Fees

3.1 You are responsible for the timely payment of all fees including subscription fee and for providing Jazz with a valid credit card or payment account details or keep your postpaid account payments up-to-date or to recharge through prepaid methods ("Payment Methods"), for payment of all fees. If you are unable to pay the applicable fees within due dates, Jazz reserves the right to revoke or restrict access to your stored content or terminate your Account, as per its discretion. Please note all data/personal information/credential/content stored in your Account will automatically be deleted by the system when your Account is terminated. Therefore, please remain vigilant in paying the dues in timely fashion to avoid termination of Account. In case of any loss to the data/personal information/Credentials/stored documents/contents as a result of termination of Account, Jazz or its Vendor will not be held responsible.

3.2 If you want to designate a different Payment Method or if there is a change in your credit card or Payment Method status, you must change your information online through the Jazz Drive Platform or contact us at [email protected]; this may temporarily disrupt your access to the Services/product while Jazz verifies your new payment information. We may contact you via email regarding your account, for reasons including, without limitation, reaching or exceeding your storage limit of your selected plan.

4. Jazz Drive

4.1 Jazz Drive is provided to you on an "as is" and "as available" basis only. From time to time, we may modify features of Jazz Drive and its terms and conditions, as per Jazz discretion, and without further notice, to keep Jazz Drive upgraded with new features where possible.

4.2 You must comply with all the Terms set out herein and applicable laws while using Jazz Drive.

4.3 You are responsible for your use of Jazz Drive including any content which you store, post, submit, send or share (which may include, without limitation, Images, Videos, Contacts, Documents Social Media content etc.) through Jazz Drive. Such content must, at all times, comply with the usage policy of Jazz Drive set out in Clause 6 below (the "Usage Policy").

5. Usage Rights:

5.1 You always retain ownership of content which you post, submit or send but:

• (a) by posting, submitting or sending such content to Jazz Drive you grant us (and our contractors/vendors and suppliers) a license at no cost to, and to permit our contractors/vendors, and suppliers to, disclose the data only to law enforcement agencies, courts of law and any other authorized officers authorized by Pakistan Telecommunication Authority (PTA) under applicable laws, if required.

5.2 Decompiling, reverse engineering, disassembling, or otherwise reducing the code used in any software in Jazz Drive into a readable form in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software, is strictly prohibited. In case of any violation, you will be dealt with in accordance with law.

5.3 Jazz reserves, to itself and its Vendor, all rights in and to Jazz Drive not expressly granted to you in these Terms.

6. Usage Policy:

6.1 "Content" means any information that may be generated or encountered through use of the Service/Product, such as data files, device characteristics, written text, software, music, graphics, photographs, images, sounds, videos, messages and any other like materials, etc. You understand that all Content, whether publicly posted or privately transmitted on the Service/Jazz Drive is the sole responsibility of the person from whom such Content is/was originated or posted on Jazz Drive. This means that you, and not Jazz, are solely responsible for any Content you upload, download, post, transmit, store or otherwise make available through your use of the Service. You understand that by using the Service/Jazz Drive you may encounter Content that you may find offensive, indecent, or objectionable, and that you may expose others to Content that they may find objectionable. Jazz does not control the Content posted via the Service/Jazz Drive, nor does it guarantee the accuracy, integrity or quality of such Content. You understand and agree that your use of the Service/Jazz Drive and any Content is solely at your own risk.

6.2 You agree that at all times:

• (a) Your Content shall not:
  • (i) be pornographic or obscene, or contain sexually explicit content or child pornography;
  • (ii) defame or denigrate, nor impersonate or misrepresent, other persons;
  • (iii) infringe privacy, applicable law or rights of publicity or confidentiality;
  • (iv) incite racial or religious hatred;
  • (v) threaten, harass, intimidate or incite violence against any individual or group;
  • (vi) be unlawful or encourage unlawful activity including use or sale of prohibited drugs, terrorism or crime;
  • (vii) advertise or promote business, political or religious activities; or
  • (viii) contain any material which may breach or cause to breach national security or national integrity;
• (b) You should not, nor attempt to interfere with or disrupt the operation of Jazz Drive and must notify us immediately of any breach of security or unauthorized use of Jazz Drive of which you become aware; and
• (c) You shall not, nor attempt to, use Jazz Drive/Service or any third-party service accessible via Jazz Drive:
  • (i) in any manner which is unlawful or inconsistent with these Terms or is fraudulent, malicious, illegal, or in breach of applicable law, including by hacking or inserting a virus, worm, malicious code or harmful data into Jazz Drive, or could otherwise threaten or compromise the security or integrity of our systems;
  • (ii) through any automated means or in any manner that could damage, disable, impair or seek to obtain unauthorized access to our systems or interfere with other users;
  • (iii) to collect, scrape or harvest information or data from any user or our systems or attempt to interfere with transmissions to or from the servers running Jazz Drive;
  • (iv) for any commercial or business activity including to send spam or other unsolicited or bulk communications or any form of commercial communications or marketing; or
  • (v) to make unauthorized use, copies or distribution of content obtained via Jazz Drive or to transmit counterfeit or pirated material nor otherwise infringe the intellectual property or related rights of Jazz or any third party. YOUR COMPLIANCE WITH THE ABOVE IS AN IMPORTANT LEGAL OBLIGATION AND YOU SHOULD CONSIDER IT CAREFULLY. If you have any questions about the above, please contact us.
  • (vi) you may not upload data exceeding 1 TB in size to the Jazz Drive. Any attempt to upload data exceeding this limit may result in termination of your access to the Jazz Drive.

6.3 If you breach Clause 6.2 above you will be in breach of these Terms and in addition to exercising our rights of termination contained herein under Clause 9 below:

• (a) We may take legal action against you; and
• (b) You may have additional legal liability, not just to us, but also to other users, the providers of Content displayed in Official Accounts and other third parties (collectively referred to as the "Additional Parties") who may also take action against You.

You will indemnify Jazz, and will also be liable to damages, and you also agree to compensate the Additional Parties for any loss or damage that we or the Additional Parties may suffer arising out of your breach of Clause 6.2 and for any other breach of these Terms, improper use of Jazz Drive and/or breach of any law or the rights of a third party from your account.

6.4 We shall determine compliance with the Usage Policy at our sole discretion, acting reasonably. We may disable and/or block access to your Content which we believe not to be in compliance with the Usage Policy or these Terms, while we consider and investigate any potential breach. In the event that any of your Content is found to violate the Usage Policy or these Terms, access to such content may be permanently blocked or the Content in question may be deleted, without any liability on this account on Jazz or its vendors.

6.5 We may use technical means to enforce the Usage Policy.

6.6 Anyone who believes that material or activity on Jazz Drive breaches the Usage Policy should contact us and provide us with all relevant information in writing including:

• Identification of the material or activity which is claimed to be in breach of the Usage Policy and its location or occurrence on Jazz Drive;
• (b) How and why, it is claimed to breach the Usage Policy; and
• (c) The complainant's full contact details (including physical address, telephone number, and email address).

Without prejudice to our legal rights, further information and actions may be requested before steps can be taken by Jazz.

6.7 You are responsible for backing up your important data/content/information, to your own computer or other device, any important documents, images or other Content that you consider important and that you store or access via the Service/Jazz Drive. Jazz shall use reasonable skill and due care in providing the Service/Jazz Drive, but Jazz does not guarantee or warrant that any Content you may store or access through the Service/Jazz Drive will not be subject to inadvertent damage, corruption or loss. Therefore, you must consider it appropriate to store such Content/data/information/Credentials on any other device of your choice so that you will not lose your important information, for any reason whatsoever due to termination of Account or a system glitch/bug, system limitation or capacity of the system, or accidental damage to such Content by any of factors at customers' end or Jazz end etc.

7. Feedback

7.1 "Feedback" shall mean any input regarding our products and/or services (including Jazz Drive), including changes or suggested changes to our current or future products and/or services.

7.2 All Feedback provided by you shall not be considered confidential information and shall be received and treated by us on a non-confidential and unrestricted basis.

7.3 You agree that Jazz and its Vendor shall have and retain all ownership and intellectual property rights (including all derivatives or improvements thereof) in and to any Feedback provided by you or any other party, and acknowledge that we may use the Feedback for any purpose, including but not limited to incorporation or implementation of such Feedback into a Jazz product or service, and to display, market, sublicense and distribute such Feedback as incorporated or embedded in any product or service distributed or offered by us.

8. Termination and Suspension:

8.1 Subject to the procedure set forth in Clause 9 below, you may delete/unsubscribe your Jazz Drive Account and/or stop using the Service/Jazz Drive at any time. To terminate your Jazz Drive account immediately, You may contact us at [email protected] or utilize any other unsubscription/termination options we may make available and communicate to you. This action would be non-reversible and we may require a written request from your registered email for such action for purposes of exclusion of any liability whatsoever. Any fees paid by you prior to your termination are non-refundable (except as expressly permitted otherwise by these Terms), including any fees paid in advance for the billing year/month/day during which you terminate. Termination of your Account shall not relieve you of any obligation to pay any accrued fees or charges.

8.2 Jazz may at any time, under certain circumstances and without prior notice, immediately terminate or suspend all or a portion of your Account and/or access to the Service. Cause for such termination shall include: (a) violations of these Terms or any other policies or guidelines that are referenced herein and/or posted on the Service; (b) a request by you to cancel, unsubscribe or terminate your Account; (c) a request and/or order from law enforcement, a judicial body, or other government agency; (d) where provision of the Service to you is or has or may become unlawful; (e) unexpected technical or security issues or problems; (f) your participation in fraudulent or illegal activities; or (g) failure to pay any fees owed by you in relation to the Service, etc. Any such termination or suspension shall be made by Jazz in its sole discretion and Jazz will not be responsible to you or any third party for any damages or loss of Content that may result or arise out of such termination or suspension of your Account and/or access to the Service.

8.3 Upon termination of your Account you may, in accordance with the procedure set forth in Clause 9 below, lose all access to the Service and any portions thereof, including, but not limited to, your Account and your Content. In addition, after the relevant grace period (provided for in Clause 9 below) has elapsed, all information and data stored in or as a part of your account(s) in the Account will automatically deleted without any possibility of recovery.

8.4 We may at any time suspend, with immediate effect, the provision to you of all or any element(s) of Jazz Drive in the event that you fail to comply with any provision set out in these Terms and/or if we otherwise consider it necessary to protect the security and integrity of Jazz Drive or to comply with our legal obligations.

9. Data Retention and Deletion

9.1 In the event of termination of the Agreement/unsubscription of the service:

• (a) By cancellation/unsubscription of your subscription, pursuant to Clause 8.1 above, Your Content will be preserved for a period of Fourty Five (45) days within which you may download/retrieve such content, following which it will be permanently deleted and cannot be retrievable; or
• (b) By us, pursuant to Clause 8.2 above, Your Content will be preserved for a period of Fourty Five (45) days within which you may download/retrieve such content, following which it will be permanently deleted due to capacity reasons and system limitations, provided, however, that any content blocked, under Clause 5.3, for failure to comply with the above Usage Policy or for any other violation of this Agreement may not be retrieved at all.

Provided that during the time periods mentioned in Clause 9.1(a) and 9.2(b) respectively, you may only utilize JAZZ DRIVE in order to download/retrieve the available content, in accordance with the aforesaid provisions.

9.2 In cases of non-payment or any errors/issues in payment pertaining to your Payment Methods or if you stop payments for any reason whatsoever, we reserve the absolute right to suspend or terminate your account and provide a Grace Period of a maximum of Fourty Five (45) days to retrieve or download your data. For continuation of your subscription you must contact us at [email protected] in order to retain your data in your continuing subscription. Failure to contact us for continuation of subscription may result in deletion of data permanently without any possibility of recovery.

10. Disclaimer of Warranty and Limitation of Liability:

10.1 Disclaimer of Warranty

Jazz shall use reasonable skill and due care in providing the service/access to Jazz Drive. The following disclaimers are subject to this express warranty.

Jazz does not guarantee, represent, or warrant that your use of the Service/access to Jazz Drive will be uninterrupted or error-free, and you agree that from time to time Jazz may suspend or remove the Service/access to Jazz Drive for indefinite periods of time, or cancel the Service/access to Jazz Drive in accordance with these Terms.

You expressly understand and agree that the Service/access to Jazz Drive is provided on an "as is" and "as available" basis. Jazz and its affiliates, subsidiaries, officers, directors, employees, agents, vendors and licensors expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the fitness for a particular purpose, and non-infringement. In particular, Jazz and its affiliates, subsidiaries, officers, directors, employees, agents, vendors and licensors make no warranty that (i) the Service/access to Jazz Drive will meet your requirements; (ii) your use of the Service/access to Jazz Drive will be timely, uninterrupted, secure or error-free; (iii) any information obtained by you as a result of the Service/access to Jazz Drive will be accurate or reliable; and (iv) any defects or errors in the software if provided to you as part of the Service/access to Jazz Drive will be corrected.

Jazz does not represent or guarantee that the Service/access to Jazz Drive will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion, and Jazz disclaims any liability relating thereto.

Any material downloaded or otherwise obtained through the use of the Service/access to Jazz Drive is accessed at your own discretion and risk, and you will be solely responsible for any damage to your device, computer, or loss of data that results from the download of any such material. You further acknowledge that the Service/access to Jazz Drive is not intended or suitable for use in situations or environments where the failure or time delays of, or errors or inaccuracies in, the content, data or information provided by the Service/access to Jazz Drive could lead to loss to person or property in any manner whatsoever.

10.2 Limitation of Liability

Jazz shall use reasonable skill and due care in providing the Service/access to Jazz Drive.

You expressly understand and agree that Jazz and its affiliates, subsidiaries, officers, directors, employees, agents, vendors, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, cost of procurement of substitute goods or services, or other intangible losses, resulting from: (i) the use or inability to use the Service/access to Jazz Drive; (ii) any changes made to the Service/access to Jazz Drive or any temporary or permanent cessation of the Service/access to Jazz Drive or any part thereof; (iii) the unauthorized access to or alteration of your transmissions or data; (iv) the deletion of, corruption of, backup/retrieval of data or failure to store and/or send or receive your transmissions or data on or through the Service/access to Jazz Drive; (v) statements or conduct of any third party on the Service/access to Jazz Drive; and (vi) any other matter relating to the Service/access to Jazz Drive.

This Clause 10 shall survive the termination of these Terms.

11. Indemnification

To the extent not prohibited by law, you agree to defend, indemnify and hold Jazz, its affiliates, subsidiaries, directors, officers, employees, agents, vendors, partners, contractors, and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by a third party, relating to or arising from: (a) any Content you submit, post, transmit, or otherwise make available through the Service/access to Jazz Drive; (b) your use of the Service/access to Jazz Drive; (c) any violation by you of these Terms; (d) any action taken by Jazz, acting reasonably, as part of its investigation of a suspected violation of these Terms or as a result of its finding or decision that a violation of these Terms has occurred; or (e) your violation of any rights of another. This means that you cannot sue Jazz, its affiliates, subsidiaries, directors, officers, employees, agents, vendors, partners, contractors, and licensors as a result of its decision, acting reasonably, to remove or refuse to process any information or Content, to warn you, to suspend or terminate your access to the Service/access to Jazz Drive, or to take any other action during the investigation of a suspected violation or as a result of Jazz's conclusion that a violation of these Terms has occurred. This waiver and indemnity provision applies to all violations described in or contemplated by these Terms. This obligation shall survive the termination or expiration of these Terms and/or your use of the Service/access to Jazz Drive. You acknowledge that you are responsible for all use of the Service/access to Jazz Drive using your Account, and that these Terms apply to any and all usage of your Account. You agree to comply with these Terms and to defend, indemnify and hold harmless Jazz from and against any and all claims and demands arising from usage of your Account, whether or not such usage is expressly authorized by you.

12. Intellectual Property

12.1 You acknowledge and agree that Jazz and/or its licensors own all legal right, title and interest in and to the Service/access to Jazz Drive, including but not limited to graphics, user interface, the scripts and software used to implement the Service/access to Jazz Drive, and any software if provided to you as a part of and/or in connection with the Service/access to Jazz Drive (the "Software"), including any and all intellectual property rights that exist therein, whether registered or not, and wherever in the world they may exist. You further agree that the Service/access to Jazz Drive (including the Software, or any other part thereof) contains proprietary and confidential information that is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Service/access to Jazz Drive in compliance with these Terms. No portion of the Service/access to Jazz Drive may be reproduced in any form or by any means, except as expressly permitted in these terms.

12.2 The use of the software or any part of the Service, except for use of the Service/access to Jazz Drive as permitted in these Terms, is strictly prohibited and infringes on the intellectual property rights of others and may subject you to civil and criminal penalties, including possible monetary damages, for copyright infringement.

13. Claims of Copyright Infringement:

13.1 Notifications of claimed copyright infringement and counter notices must be sent to our designated copyright agent: [email protected]

13.2 We are only able to accept notices in the languages in which we make these Terms available.

13.3 We will respond expeditiously to claims of copyright infringement that are reported to our designated copyright agent, identified above, in accordance with applicable law.

14. General Terms:

14.1 We reserve the right to discontinue all or any aspect of the Service/access to Jazz Drive at any time.

14.2 Unless otherwise specified, any notices that you are required to give us under these Terms should be sent to [email protected]. We may send any notices that we are required to give you under these Terms by any of the following methods as per Jazz discretion: posting to your account, email to the email address which you have provided to us and/or placing a notice on Jazz Drive or SMS.

14.3 We may transfer or assign our rights and obligations under these Terms to another organization or product, and we will always notify you if this happens, but this will not affect your rights or our obligations under these Terms. We will, wherever possible, provide you with prior notice.

14.4 These Terms are between you and us. No other person shall have any rights to enforce any of its terms.

14.5 We cannot be responsible for any failure or delay in providing the Service/access to Jazz Drive because of factors which could be considered beyond our reasonable control, including but not limited to, electrical or power outages, utilities or other telecommunications failures (such as public communications network performance, congestion and connectivity), suspension/blocking of telecommunication services/facilities pursuant to orders of government/courts/regulatory bodies, etc, the performance of your device, technical failures (including as a result of the activity of hackers) and unpredictable events such as acts of God, labor disputes or other industrial disturbances, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war or other such events which might disrupt our business despite our reasonable preventative measures and steps to overcome them.

15. Disputes:

All usage-related disputes, including but not limited to billing, account access, or Service/access to Jazz Dive-related queries, must be directed to Jazz at [email protected].

For matters specifically related to the data deletion, modification, or management of Content/data stored on the Service, such requests shall be addressed to and handled exclusively by the Vendor at [email protected].

Jazz and its Vendor shall coordinate as necessary to resolve such issues, but primary responsibility for Content deletion and Content management lies with the Vendor. Please ensure all communications are detailed and provide sufficient information to facilitate resolution.

16. Entire Terms, Severability and Waiver

These Terms constitute the entire agreement between you and Jazz, governs your use of the Service/access to Jazz Drive and completely replaces any prior agreements between you and Jazz in relation to the Service/access to Jazz Drive. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software. If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of Jazz to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to this agreement.

Download Agreement

How to get Jazz Drive service?

You can search and download our application under the name of ‘Jazz Drive’ on Play Store and App Store.

Is Jazz available on website?

Drive is also available on https://www.jazzdrive.com.pk

How can a user download the Windows and Macos Applications?

Both applications can be downloaded through Jazz drive website: https://www.jazzdrive.com.pk

Can a user subscribe through SMS?

Subscription is only possible through Mobile Applications & Website.

Is service available for both Prepaid and Postpaid User?

It is available for both prepaid and post users.

What are the storage plans available on Jazz Drive?

• Gold: Unlimited storage in Rs. 5.27 per day (Exclusive of tax)
• Silver: 50 GB in Rs. 4 per day (Exclusive of tax)
• Bronze (2&1): 15 GB in Rs. 2 per day (Exclusive of tax)
• All Segments: Unlimited storage in Rs. 83.68 (Exclusive of Tax)/Monthly

What are the data charges of app?

No data charges on usage of Jazz drive.

What if the user doesn’t have enough balance?

User can’t use the service in case of insufficient balance.

What is Social Media Feature & how a user can attach it with Jazz Drive?

Social media feature includes a user’s Facebook, Instagram, Gmail & Dropbox accounts. User can sync these accounts with Jazz Drive. User data from these accounts can be access in Jazz Drive.

Is User account password protected?

Yes, user account is password protected; password is set by user at the time of Sign up.

What if user forgets its password?

User can always reset its password at the login page, An OTP confirmation message is sent to user to set new password.

What is the deletion process from Jazz Drive?

User can delete the data (picture/videos/Music/documents) from Jazz Drive Mobile applications & Website.

What happens to the data deleted from Jazz Drive?

The data(picture/videos/Music/documents) is available in the Trash Bin within the Mobile / Window applications. User has to empty trash to permanently delete the data.

Can a user retrieve its data from trash?

Yes, Jazz drive website allow the user to restore one or more items from trash Bin.

How can a user unsubscribe from Jazz Drive?

A user can unsubscribe through Jazz Drive service from Android Application and Jazz Drive Website.

What happens when a user unsubscribe from Jazz Drive?

User is given one-month grace period to download all its uploaded data. After one-month User’s data is permanently removed.