Embrace the future of voice and video communication with JazzFi, Pakistan's first Voice and Video over WiFi (VoWiFi) service!
  • Any WiFi Accessible
  • Coverage Improvement
  • Seamless Handover

As part of our continuous digital journey and commitment to empowering our society, we are thrilled to announce the launch of JazzFi, our advanced Voice and Video over WiFi (VoWiFi) service. Experience high-definition voice calls, enhanced call quality, simultaneous voice and data usage, and much more with JazzFi!

Manufacturer Model
Samsung A02
Samsung A03
Samsung A04
Samsung A11
Samsung A12
Samsung A13
Samsung A21s
Samsung A22
Samsung A23
Samsung A31
Samsung A32
Samsung A33
Samsung A51
Samsung A52
Samsung A52s
Samsung A53
Samsung A71
Samsung A72
Samsung A73
Samsung S20 series
Samsung S21 series
Samsung S22 series
Samsung S23 series
Samsung N20 series
Samsung S21 Fe
Samsung Fold 2
Samsung Fold 4
Samsung Z Flip
Samsung Zfil 3
Samsung Limited M series
Samsung A34
Samsung A14
Samsung A24
Vivo S1PRO
Vivo Y30
Vivo Y12S
Vivo V20SE
Vivo Y53S
Vivo X70PRO
Vivo Y21
Vivo Y21A
Vivo Y55
Vivo V25E
Vivo Y35
Vivo iQOO 3
Vivo X50
Vivo X50 Pro
Vivo X50 Pro+
Vivo V20 Pro
Vivo iQOO 5
Vivo iQOO 5 Pro
Vivo V20
Vivo S9e
Vivo Y51A/Y31/Y51s
Vivo Y51
Vivo Y51A/Y31
Vivo X60t Pro+
Vivo X60 Pro
Vivo Y20G/Y20s[G]
Vivo V20 2021
Vivo S9
Vivo iQOO Z3
Vivo Y73
Vivo V21 5G/V21
Vivo X60t
Vivo Y53s
Vivo iQOO Neo5
Vivo S10 Pro
Vivo S10e
Vivo X70 Pro
Vivo X70t Pro
Vivo Y21s
Vivo T1x/Y33T
Vivo Y33s
Vivo iQOO Z5
Vivo V23e
Vivo iQOO Neo5 SE
Vivo Y21T
Vivo T1 5G
Vivo iQOO 9 Pro
Vivo vivo X80
Vivo X80
Vivo T2x
Vivo iQOO Neo6 SE
Vivo T1/Y55
Vivo Y35
Vivo vivo Y22
Vivo Y22s
Vivo Y02
Vivo Y02t
Vivo Y22
Vivo V27e
Vivo Y36
Vivo Y16
itel S661L
itel S661LP
itel P682LP
itel S665L
itel S23
itel P40
TECNO Camon 20
TECNO Spark 20 Pro
Infinix X6515
Infinix X659B
Infinix X663
Infinix X6817
Infinix X693
Infinix X672
Infinix X671B
Infinix PR652B
Infinix X6511B
Infinix Hot 30 Play
Infinix Note 30 Pro
Digit GLORY1
Oppo/Realme Realme 8Pro
Oppo/Realme Realme 8
Oppo/Realme Realme GT Master
Oppo/Realme Realme 9Pro 5G
Oppo/Realme Realme 9Pro+
Oppo/Realme Realme 9i
Oppo/Realme Realme C25Y
Oppo/Realme Realme C35
Oppo/Realme Realme 9
Oppo/Realme A58
Oppo/Realme A78
Xiaomi Xiaomi 11T Pro
Xiaomi Xiaomi 11T
Xiaomi Redmi Note 12S
Xiaomi Redmi Note 12
Xiaomi Redmi 12
Xiaomi Redmi 12C
Xiaomi POCO X5 Pro
Xiaomi Xiaomi 11 Lite 5G NE
Get Started with JazzFi


VoWiFi/WiFi Calling (voice over WiFi) is an added feature of VoLTE that allows users to make voice and video calls or SMSs over a WiFi network using native mobile phone dial pad. The feature is very beneficial specially whenever you are in low or no mobile coverage like in-house, indoors or in basement where mobile signal is weak, and WiFi is available there. This functionality will make it possible for users to make or receive normal calls, SMS and other value-added services using Wi-Fi while staying indoors. All you need is smartphone with VoLTE and VoWiFi features supported to enable this feature.

VoWiFi /WiFi Calling feature must be available in the settings of your existing VoLTE enabled handset that can be activated through a toggled switch. Currently, WiFi Calling testing is successfully conducted for Samsung, OPPO, VIVO and Digit handsets.

Yes, and subject to the fact that Mobile Handset has required technical specification and valid active Wi-Fi connection.

No, Jazz doesn’t charge anything extra for making calls through VoWiFi. Customers who have subscribed to any specific bundle will be utilizing their available resources. Customers who is not subscribed to any bundle will be charged at normal base rate as per minutes of use.

VoWi-Fi/WiFi Calling can be used by subscribers who have the following:

  • VoLTE capable handset with Vo-WiFi feature enabled in phone settings.
  • 4G/LTE SIM
  • Sufficient balance (airtime load) or active voice & SMS bundle subscription
  • First make sure Handset firmware is updated to latest version.
  • Check if VoLTE and VoWiFi/WiFi Calling features are available and active in phone connection settings
  • VoWiFi/WiFi Calling needs to be enabled in handset’s SIM settings. Sample procedure for Samsung handset is depicted below:
    • Open the Phone app
    • Tap on the More options (the three vertical dots) icon
    • Select the Settings menu
    • Tap the switch to turn the Wi-Fi Calling feature ON after provisioned from the network side

VoWiFi/ WiFi Calling is available all over Pakistan.

For VoWiFi, you must be an active Jazz subscriber with any available WiFi connection.

You will be able to see the VoWiFi icon beside your WiFi signal bar.

You may simply turn off WiFi-calling in your phone settings or disconnect from WiFi.


This means “Wi-Fi preferred” is selected in your Wi-Fi Calling settings. Your handset will automatically prioritize your Wi-Fi connection for calls and SMS transactions.

Make sure that the Wi-Fi network that you are connected to has an excellent signal strength and internet is working. Also ensure that you have enough balance or active voice/SMS resources in subscribed bundle.

Yes. VoWiFi/Wi-Fi Calling will still work even if VoLTE switch is disabled on handset. However, if VoLTE is disabled, your ongoing call will get disconnected if your handset has lost its Wi-Fi connection. For seamless/ uninterrupted call experience, please enable both Wi-Fi Calling and VoLTE services.

VoWiFi will be included in your handset/device's standard software updates. There is no ‘special’ update for VoWiFi.

You may do the following:

  • Check if the handset/device is capable of VoWiFi/WiFi Calling and WiFi calling option is visible.
  • Check if handset/device software is updated to latest.
  • Check if handset/device is connected to WiFi with working internet connection.
  • Change WiFi connection to another one.
  • Check if VoWiFi/WiFi Calling is turned on in device settings. -Check if WiFi preferred over mobile network for voice calls in device settings.
  • Try restarting your device.

No. VoWiFi will not be available for customers who are on international roaming. The routing of all VoWiFi calls is done locally, and calls will remain within Pakistan.

Price valid up till 15-10-2023