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Upfront Cost (Downpayment + Handset Insurance) | Monthly installment/18 Months | Total cost to customer on instalment |
---|---|---|
220,000 | 11,700 | 430,600 |
Upfront Cost (Downpayment + Handset Insurance) | Monthly installment/18 Months | Total cost to customer on instalment |
---|---|---|
250,000 | 13,100 | 485,800 |
Upfront Cost (Downpayment + Handset Insurance) | Monthly installment/18 Months | Total cost to customer on instalment |
---|---|---|
270,000 | 14,300 | 527,400 |
Upfront Cost (Downpayment + Handset Insurance) | Monthly installment/18 Months | Total cost to customer on instalment |
---|---|---|
300,000 | 15,000 | 570,000 |
Handset Insurance is auto availed on purchasing handset on installment
• Exclusions include:
i. Any pre-damaged screen
ii. Already lost or stolen phones
iii. Purposely broken phones
• Claim settlement of market value of the phone screen repair (within the coverage limit)
• Coverage:
i. Theft & burglary
ii. Screen damage
iii. New and old phones
• No
• No waiting period
• The claim validity depends upon the duration of handset financing period
• Enrolment, claim submission and claim payment will be through paperless and digital processes managed by WEBDOC.
• Lodged through phone call or WhatsApp.
• Settled directly with the claimants within 3 working days of document submission.
• End-to-end support and handholding to claimant
In case of Theft:
• Picture of IMEI Number of the phone or pre-registration before the event of claim
• Police Report - In case of theft/ robbery/ burglary
• Mobile Number
• CNIC Both Sides
• Phone purchase invoice
In case of Damage:
• Any Original Proper Bills to be claimed in case of damaged phone
• Damaged phone Only
• Phone purchase invoice
• Mobile Number
• CNIC Both Sides
• Repair receipt
• Picture of damaged screen before and after repair
• Claim amount will be transfer in the customer`s bank or Wallet Account
• If there is a dispute, suspected fraudulent activity on the claim or a unique situation which requires further clarification, the payment period can be extended but shall not exceed ten (10) working days, or as long as the dispute takes to resolve in the legal system.
• No for wear and tear, Yes for water damage.
• No
• You will only be eligible for the maximum amount in coverage of your phone
• NO
• 36 hours
• Insurance plan auto enrolled with the installment plan against the MSISDN
• If there is a dispute, suspected fraudulent activity on the claim or a unique situation which requires further clarification, the payment period can be extended but shall not exceed ten (10) working days, or as long as the dispute takes to resolve in the legal system.
• Any Pre-damaged Screen
• Already Lost or Stolen phones
• Purposely broken phones
• The insurance of an Insured shall automatically terminate at the earliest time below:
i. Upon payment of the claim
• WhatsApp number 03268120897
• 7030 short code
• Customer calls on the designated number as soon as incident takes place. Helpline 051-8848801
• Agents will handle customer complaints. For general queries, responses will be provided over the phone. For claims, customers will receive a WhatsApp number to submit required documents.
• Customer sends documents on the designated WhatsApp number 0326-8120897.
• Documents will be verified by Webdoc Team
• Claim account transferred to customers account in 36 hours.