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Things to remember on roaming:

Jazz Roaming has never been more simple and affordable. Just a few tips:

Jazz Self-Service channels:

Jazz World application, WhatsApp self-service support are some of our self-service channels. View the following links:

Jazz Self Service Channels

Jazz World Application

WhatsApp Self-Service

Know your tariff:

We have just made roaming easy for all with $0.2 per min or mb in over 70 major countries. Over 90% of Jazz roamers visit these countries. Still, just make sure you know the roaming rates for the country you plan to visit.

Say Yes to Data Roaming:

Since data roaming is also $0.2 per mb in over 70 countries which is much affordable now. We encourage you to use data roaming. Roughly you can make 2-3 minutes of WhatsApp audio call in 1 mb. Not bad, right !

What if Data Roaming is not working:

If your data roaming is active and you still face issues using it abroad just check:

Your APN (Access Point Names) settings. Simply configure APN to ‘Jazz’

Switch on Data Roaming & Mobile Data from handset settings

We shall text you:

While on roaming, you will continue to receive free welcome sms and data usage alerts to help you know your tariff, available offers and avoid any bill shock.

Watch out for Inflight & maritime:

Non-terrestrial roaming is expensive. Just make sure your mobile is put on Airplane mode here.

No Background Apps:

Sometimes, apps continue running in background without you knowing. So, its better to either turn data roaming on when using it or simply block apps from using data in background (check your mobile data settings).

Switch off all free services that you subscribe to. Certain data based applications viz. GPS, Facebook, Twitter, Widgets, RSS Feeds, Email, weather updates, News, Blackberry Messenger or any other instant messaging application etc. as they continuously consume data bandwidth leading to high Data-Roaming charges even when you are not using the same.

Why Call forwarding:

Check status of your call forwarding to ensure you cancel all call forwards before you travel abroad. So, you may want to review/cancel any call diverts that you may have activated as there will be two-way Roaming charging on Voicemail services and on conditional call forwarding while roaming.

How to Activate Now:

Now that you have gone through these tips, we say it’s a good idea to use roaming and not purchase a local sim from abroad. For postpaid, we have reduced the credit limit requirement for roaming activation which is now Rs. 5000 for postpaid individual customers and Rs. 10,000 for corporate customers. Postpaid individual customers can visit any nearest Jazz business centre, call 777 or email to customercare@jazz.com.pk for roaming activation. Corporate customers simply need to advise their JBCs (Jazz Business Consultants).

Why roamers should select Jazz network?

When you select Jazz’s network as your choice for mobile communication in Pakistan, you select the most reliable and powerful network with extensive nationwide and worldwide coverage.

  • Jazz offers the most comprehensive nationwide coverage with more cell sites than any other network in Pakistan
  • We are well connected in all provinces and major cities
  • We provide 24-hours Customer care and support from well-trained customer service staff.
  • We are the largest mobile operator within Pakistan
  • Network Selection Procedure

    Once you arrive in Pakistan, you will be able to access Jazz’s network in the following ways:

    Automatically

    By default, phone sets are configured on automatic network selection. On arrival in Pakistan your phone set will search for available networks and will automatically select a network. Ensure that the selected network is Jazz, which has a network code of “410 01″.

    Manually

    If you are unable to access Jazz’s network automatically then you can search for the list of available networks by browsing your phone set. Under “Menu”, select “Settings”, followed by “Phone Settings” and then “Network Selection” or refer to your phone user guide. A list of available networks will appear. Select “410 01″ and enjoy superior services provided by Jazz.

    Making Domestic and International Calls while roaming in Pakistan

    Domestic Calls

    The following scenarios explain how to make domestic calls while using Jazz’s network:

    For domestic calls, dial the city code followed by the landline number. E.g. if you want to call a number in Lahore dial 0423 (landline number)

    For calls to other mobile networks, dial the mobile code followed by the subscriber number. E.g. to call a Zong network user dial 0313 (subscriber number)

    For calls to Jazz subscribers simply dial the mobile number

    International Calls

    All calls outside Pakistan will be treated as international calls including calls made to your home country.

    For international calls, dial the International Access Code, followed by the Country Code, City Code or Mobile Code (minus the leading zero) before calling a landline or mobile number of any other country, e.g. to call a landline number in Santa Clara, California, USA, dial +1 408 (phone number).

    LIST OF EMERGENCY SERVICES

    The following information and emergency services can be accessed during your stay in Pakistan:

    • Airport 114
    • Railway 117
    • Police 15
    • Customer Care 111

    *Customer Care calls are free of charge while normal Airtime charges are applicable for all other emergency calls.

    Sr. No Country Codes
    1 Afghanistan 93
    2 Albania 355
    3 Algeria 213
    4 American Samoa 684
    5 Andorra 376
    6 Angola 244
    7 Anguilla 1264
    8 Antarctica (Casey) 67212
    9 Antarctica (Scott & Ross Island) 67224
    10 Antigua (Barbuda) 809
    11 Arab Republic of Egypt 20
    12 Argentina 54
    13 Armenia 374
    14 Aruba 297
    15 Ascension Island 247
    16 Australia 61
    17 Austria 43
    18 Azerbaijan 994
    19 Bahamas 18093
    20 Bahrain 973
    21 Bangladesh 880
    22 Barbados 1246
    23 Belarus 375
    24 Belgium 32
    25 Belize 501
    26 Benin 229
    27 Bermuda 18092
    28 Bhutan 975
    29 Bolivia 591
    30 Bosnia-Herzegovina 387
    31 Botswana 267
    32 Brazil 55
    33 British Virgin Islands 1284
    34 Brunei 673
    35 Bulgaria 359
    36 Burkina Faso 226
    37 Burundi 257
    38 Cambodia 855
    39 Cameroon 237
    40 Canada 1
    41 Cape Verde Islands 238
    42 Cayman Islands 1345
    43 Central African Republic 236
    44 Chad 235
    45 Chile 56
    46 Christmas & Cocoas Islands 6724
    47 Colombia 57
    48 Comoros 269
    49 Congo 242
    50 Cook Islands 682
    51 Costa Rica 506
    52 Croatia 385
    53 Cuba 53
    54 Cyprus 357
    55 Czech Republic 420
    56 Dem Rep of Madagascar 261
    57 Dem. Rep. of Congo 243
    58 Denmark 45
    59 Diego Garcia 246
    60 Dominica 1767
    61 Dominican Republic 1809
    62 Ecuador 593
    63 El Salvador 503
    64 Equatorial Guinea 240
    65 Eritrea 291
    66 Estonia 372
    67 Ethiopia 251
    68 Faeroe Islands 298
    69 Falkland Islands 500
    70 Fiji Islands 679
    71 Finland 358
    72 France 33
    73 French Antilles 596
    74 French Antilles 590
    75 French Guiana 594
    76 French Polynesia 689
    77 Gabonese Republic 241
    78 Gambia 220
    79 Georgia 995
    80 Germany 49
    81 Ghana 233
    82 Gibraltar 351
    83 Greece 30
    84 Greenland 299
    85 Grenada 1473
    86 Guam 671
    87 Guatemala 502
    88 Guinea Bissau 245
    89 Guyana 592
    90 Haiti 509
    91 Hawaii 1808
    92 Honduras 504
    93 Hong kong 852
    94 Hungary 36
    95 Iceland 354
    96 India 91
    97 Indonesia 62
    98 Iran 98
    99 Iraq 964
    100 Ireland 353
    101 Israel 972
    102 Italy 39
    103 Ivory Coast 225
    104 Jamaica 1876
    105 Japan 81
    106 Jordan 962
    107 Kazakhstan 7336
    108 Kenya 254
    109 Kingdom of Lesotho 266
    110 Kiribati 686
    111 Kuwait 965
    112 Kyrgyzstan 996
    113 Laos 856
    114 Latvia 371
    115 Lebanon 961
    116 Liberia 231
    117 Libya 218
    118 Liechtenstein 4175
    119 Lithuania 370
    120 Luxembourg 352
    121 Macau 853
    122 Macedonia 389
    123 Malawi 265
    124 Malaysia 60
    125 Mali 223
    126 Malta 356
    127 Marshall Island 692
    128 Mauritania 222
    129 Mauritius 230
    130 Mayotte Island 2696
    131 Mexico 52
    132 Micronesia 691
    133 Moldova 373
    134 Monaco 377
    135 Mongolian People’s Rep 976
    136 Montenegro 381
    137 Montserrat 1664
    138 Morocco 212
    139 Mozambique 258
    140 Myanmar 95
    141 Namibia 264
    142 Nauru 674
    143 Nepal 977
    144 Netherlands 31
    145 Netherlands Antilles (Bonaire, Curacaos, St. Eustatius, St Marten, Saba) 599
    146 New Caledonia 687
    147 New Zealand (including Tokelau Is.) 64
    148 Nicaragua 505
    149 Nigeria 234
    150 Niue Island 683
    151 Norfolk Island 6723
    152 North Korea 850
    153 Norway 47
    154 Oman 968
    155 Pakistan 92
    156 Palestine 970
    157 Panama 507
    158 Papua New Guinea 675
    159 Paraguay 595
    160 People’s Republic of China 86
    161 Peoples Rep of Guinea 224
    162 Peru 51
    163 Philippines 63
    164 Poland 48
    165 Portugal (including Azores, Madeira) 351
    166 Qatar 974
    167 Rep Of Djibouti 253
    168 Rep of Maldives 960
    169 Rep of Niger 227
    170 Rep of Palau 680
    171 Rep of Senegal 221
    172 Rep of Sudan 249
    173 Reunion Island 262
    174 Romania 40
    175 Russia 7
    176 Rwanda 250
    177 Saipan (Mariana Isl.) 670
    178 San Marino 378
    179 Sao Tome & Principe 239
    180 Saudi Arabia 966
    181 Serbia 381
    182 Seychelles Island 248
    183 Sierra Leone 232
    184 Singapore 65
    185 Slovak Republic 421
    186 Slovenia 386
    187 Solomon Islands 677
    188 Somalia 252
    189 South Africa 27
    190 South Korea 82
    191 SPAIN (incl. Canary Isl.) 34
    192 Srilanka 94
    193 ST. Helena 290
    194 ST. Kitts & Nevis 1869
    195 ST. Lucia 1758
    196 ST. Pierre & Miquelon 508
    197 St. Vincent & Grenadines 1784
    198 Suriname 597
    199 Swaziland 268
    200 Sweden 46
    201 Switzerland 41
    202 Syria 963
    203 Taiwan 886
    204 Tanzania 255
    205 Thailand 66
    206 Thuraya 88216
    207 Togo 228
    208 Tonga 676
    209 Trinidad & Tobago 1868
    210 Tunisia 216
    211 Turkey 90
    212 Turks & Caicos Islands 1649
    213 Tuvalu 688
    214 Uganda 256
    215 UK 44
    216 Ukraine 380
    217 United Arab Emirates 971
    218 Uruguay 598
    219 Us Virgin Island 1340
    220 USA 1
    221 Uzbekistan 998
    222 Vanuatu 678
    223 Venezuela 58
    224 Vietnam 84
    225 Wallis Futuna 681
    226 Western Samoa 685
    227 Yemen 967
    228 Zambia 260
    229 Zimbabwe 263
    Sr. No City Codes
    1 Abottabad 992
    2 Attock 57
    3 Awaran 856
    4 Badin 297
    5 Bahawalnagar 63
    6 Bahawalpur 62
    7 Bajaur Agency 942
    8 Bannu / N. Waziristan Agency (including F.R. Bannu) 928
    9 Barkhan / Kohlu 829
    10 Bhakkar 453
    11 Bolan 832
    12 Buner 939
    13 Chagai 825
    14 Chakwal 543
    15 Chitral 943
    16 D.I.Khan, including F.R. D.I.Khan 966
    17 Dadu, excluding Kotri MC 25
    18 Dera Bugti 835
    19 Dera Ghazi Khan 64
    20 Dir, Lower 945
    21 Dir, Upper 944
    22 Faisalabad 41
    23 Ghotki 723
    24 Gujranwala 55
    25 Gujrat, excluding Sarai Alamgir Tehsil 53
    26 Gwadar 86
    27 Hafizabad 547
    28 Hangu / Orakzai Agy 925
    29 Haripur 995
    30 Hyderabad incl. Kotri MC 22
    31 Islamabad/Rawalpindi 51
    32 Jacobabad 722
    33 Jaffarabad/Nasirabad 838
    34 Jhal Magsi 837
    35 Jhang 47
    36 Jhelum incl. Sarai Alamgir Tehsil 544
    37 K.Abdullah / Pishin 826
    38 Kalat 844
    39 Karachi (Central, East, West, South, Malir) 21
    40 Karak 927
    41 Kasur 49
    42 Kech 852
    43 Khairpur 243
    44 Khanewal 65
    45 Kharan 847
    46 Khushab 454
    47 Khuzdar 848
    48 Killa Saifullah 823
    49 Kohat, including F.R. Kohat 922
    50 Kohistan 998
    51 Kurram Agency 926
    52 Lahore, including Muridke 42
    53 Lakki Marwat including F.R. Lakki Marwat 969
    54 Larkana 74
    55 Lasbela 853
    56 Layyah 606
    57 Lodhran 608
    58 Loralai 824
    59 Malakand 932
    60 Mandi Bahauddin 546
    61 Mansehra / Batagram 997
    62 Mardan 937
    63 Mastung 843
    64 Mianwali 459
    65 Mirpur Khas 233
    66 Mohmand Agy. / Khyber Agency (excluding Jamrud, Bara) 924
    67 Multan 61
    68 Musakhel 828
    69 Muzaffargarh 66
    70 Narowal 542
    71 Naushero Feroze 242
    72 Nawabshah 244
    73 Nowshera 923
    74 Okara 44
    75 Pakpattan 457
    76 Panjgur 855
    77 Peshawar / Charsadda(including F.R. Peshawar & Jamrud, Bara) 91
    78 Quetta 81
    79 Rahim Yar Khan 68
    80 Rajanpur 604
    81 Sahiwal 40
    82 Sanghar 235
    83 Sargodha 48
    84 Shangla 996
    85 Sheikhupura, excluding Muridke 56
    86 Shikarpur 726
    87 Sialkot 52
    88 Sibi / Ziarat 833
    89 South Waziristan 965
    90 Sukkur 71
    91 Swabi 938
    92 Swat 946
    93 Tank including F.R. Tank 963
    94 Tharparkar 232
    95 Thatta 298
    96 Toba Tek Singh 46
    97 Umerkot 238
    98 Vehari 67
    99 Zhob 822