CLASSIC

CONNECT AND SHARE
  • Bluetooth

  • Wifi

  • Hotspot

  • Memory Card

  • Dual Sim 4G

  • Long Battery Life

  • Camera
    Front/Back

NAVIGATE AND EXPLORE
  • Google Search Engine

  • Google Assistant

  • Google Maps

  • GPS

CONNECT WITH THE WORLD
  • Whatsapp

  • Facebook

  • Youtube

  • Jazz TV

ACTUAL SIZES AND COLOR
Classic Image
Blue Blue
  • FOR INSTALLMENT PLAN ONLY
  • For mobile bundle activation dial *679#
  • Incentive is 2,000MBs (including 1,000MBs YouTube 12AM-7PM), 550 Jazz Minutes, 550 SMS & 20 other network Minutes. No Call setup charges are applicable
  • Recharge amount of Rs 340 is mandatory each month, for 12 months
  • For mobile bundle activation dial *679#
  • To check remaining Incentive of mobile bundle dial *679*2#
  • To check remaining Incentive of Whatsapp & Facebook dial *659*2#
  • It is mandatory to activate mobile bundle for 12 months to avoid Handset & SIM Blocking
  • Jazz will block handset in case of bundle activation not found in any month up till 12 months
  • It is mandatory to use Jazz SIM in SIM slot 1 to get the maximum 4G speed
  • Any network SIM can be used in SIM slot 2 if SIM slot 1 holds Jazz SIM
  • 4G services will be supported by SIM slot 1 and SIM slot 2 will support 2G services
  • Blocked number will be auto-resumed within 24 hours as soon as Digit4G handset bundle offer is activated
Operating System Kai OS
Network GSM+3G+4G
SIM Dual 4G
Display 2.4 inches
Memory 512MB + 4GB
Camera Front and back smart camera
Connectivity WIFI, Bluetooth, USB, Hotspot
Card slot TF-Card (upto 32GB)
Battery 1700 mAh
Color Black, Blue

Jazz Business Centers
Jazz Franchise
Jazz Retail Shops

Offer Name Offering Details Status String
Free WhatsApp & Facebook Free WhatsApp & Facebook
5000MB each month
Validity 3 months
*659*2#

Free Offering Details:

  • Customer is eligible for free offers on Jazz Prepaid SIM inserted in slot 1 in Digit handset
  • Customer needs to perform 4G data usage from Digit handset to be eligible for free offers
  • Free Offers will be subscribed on customer number within 48-72 hours of SIM insertion & 4G data usage from Digit handset
  • Free Offers are only for Jazz Prepaid new & existing customers. Postpaid number is not eligible for free offering

FOR INSTALLMENT PLAN ONLY

Q: Is there any eligibility criteria to purchase handset with Bundled Offer or any Jazz customer can purchase?

A: Offer is for all Jazz prepaid existing & new customers.

Q: Can same customer purchase more than one handsets? If yes, then any maximum limit of handsets purchase on same CNIC?

A: One customer can only purchase one handset, for second handset, it is mandatory to activate 12 bundles on first handset plan.

Q: What are the handset availability sources?

A: All channels of Jazz (Experience Center, Franchises & Retail Shop).

Q: Is Digit4G locked with customer MSISDN?

A: No.

Q: Is Digit4G locked with customer IMSI?

A: No.

Q: Is Digit4G is locked with Jazz Network?

A: Yes, SIM slot 1 is locked with Jazz network.

Q: Can I use other network SIM in SIM slot 2?

A: Yes, but only if SIM slot 1 hold Jazz active SIM.

Q: Is this 1,799 PKR offer for all Jazz Prepaid & Postpaid customers?

A: NO, Bundled offer is only for Jazz Prepaid new & existing customers.

Q: Is this 4G enabled phone?

A: Yes

Q: Is Both IMEI’s enabled with 4G services?

A: No, SIM slot-1 is enabled with 4G however, slot 2 only enabled with 2G services

Q: Is Both IMEIs PTA verified?

A: Yes. Handset is duty paid so there is no need to pay additional duty to PTA.

Q: Is Change of SIM is mandatory while purchasing new Jazz Digit4G?

A: Yes, to get maximum 4G speed

Q: Charges of Change of SIM will apply?

A: No, Jazz is offering free SIM with Digit4G box, customer can activate his/her existing MSISDN on it FOC or activate new connection on the given SIM.

Q: What are the charges of new connection as SIM is already available in the Box?

A: Charges of new connection will be remain same as per the existing number policy.

Q: How can we activate Mobile bundle?

A: Mobile bundle can be activated by dialing *679# or by visiting to the nearest Jazz retailer.

Q: What is the expiry of Mobile bundle?

A: 30 Days.

Q: Can I activate mobile bundle on any Jazz prepaid MSISDN?

A: No, it is mandatory to activate mobile bundle on that MSISDN against which change of SIM or new sale is performed (SIM which is available in box)

Q: How will you track me if I don’t do change of SIM against your given SIM?

A: In this scenario, that number will be the responsible for bundle subscription, which activate first time on the Digit4G SIM Slot -1.

Q: How can I check the count of bundle activation?

A: By dialing *679*2#.

Q: What will be the behavior if I activate bundle twice?

A: Incentive will add and validity will set as new as per the existing behavior of hybrid bundles.

Q: Is Mobile bundle is auto subscribed in case I have sufficient balance after the expiry?

A: No, Bundle have once off behavior therefore you have to activate bundle by dialing USSD or visiting nearest Jazz retailer.

Q: How can I check remaining incentive of Mobile bundle?

A: By dialing USSD *679*2#.

Q: What will be the warranty claim process of Jazz Digit4G?

A: Warranty claim process is same as like MBB devices.

Q: What happened if I do not activate Mobile bundle?

A: After 10 days grace period, both your handset and related numbers will be blocked on all network.

Q: How can I check my handset is blocked due to Mobile bundle non activation?

A: You will get blocking notification on your MSISDN.

Q: What is the procedure to get unlimited WhatsApp & Facebook for first 3 months with Jazz Digit4G?

A: By enabling Jazz prepaid SIM in SIM Slot -1.

Q: What if customer do not get unlimited WhatsApp & Facebook offer?

A: As it’s an IMEI whitelisting based offer therefore existing complaint handling will be followed.

Q: Is content sharing on WhatsApp & Facebook is also free with 3 months unlimited offer?

A: Yes, up ill the usage of 5000MBs.

Q: How can I unblocked by Handset?

A: By calling 111 after the subscription of mobile bundle.

Q: How much time will you take for the restoration of my handset?

A: 6 hours.

Q: What happened, if I do not use Jazz SIM in Slot-1?

A: Handset will not work, as its only get activated with all network if SIM slot 1 holds Jazz active SIM.

Q: What happened, if I activate Mobile bundle 12 times?

A: All restrictions from the handset will be removed.

Q: What is the battery talk time of Jazz Digit4G?

A: Talk time 5 – 6 Hrs. Standby Time 70 Hrs.

Q: What are the charges of new connection as SIM is already available in the Box?

A: Charges of new connection will be remain same as per the existing number policy.

Q: How can we activate Mobile bundle?

A: Mobile bundle can be activated by dialing *679# or by visiting to the nearest Jazz retailer.

Q: What is the expiry of Mobile bundle?

A: 30 Days.

Q: Can I activate mobile bundle on any Jazz prepaid MSISDN?

A: No, it is mandatory to activate mobile bundle on that MSISDN against which change of SIM or new sale is performed (SIM which is available in box)

Q: How will you track me if I don’t do change of SIM against your given SIM?

A: In this scenario, that number will be the responsible for bundle subscription, which activate first time on the Digit4G SIM Slot -1.

Q: How can I check the count of bundle activation?

A: By dialing *679*2#.

Q: What will be the behavior if I activate bundle twice?

A: Incentive will add and validity will set as new as per the existing behavior of hybrid bundles.

Q: Is Mobile bundle is auto subscribed in case I have sufficient balance after the expiry?

A: No, Bundle have once off behavior therefore you have to activate bundle by dialing USSD or visiting nearest Jazz retailer.

Q: How can I check remaining incentive of Mobile bundle?

A: By dialing USSD *679*2#.

Q: What will be the warranty claim process of Jazz Digit4G?

A: Warranty claim process is same as like MBB devices.

Q: What happened if I do not activate Mobile bundle?

A: After 10 days grace period your handset will blocked on all network.

Q: How can I check my handset is blocked due to Mobile bundle non activation?

A: You will get blocking notification on your MSISDN.

Q: What is the procedure to get unlimited WhatsApp & Facebook for first 3 months with Jazz Digit4G?

A: By enabling Jazz prepaid SIM in SIM Slot -1.

Q: What if customer do not get unlimited WhatsApp & Facebook offer?

A: As it’s an IMEI whitelisting based offer therefore existing complaint handling will be followed.

Q: Is content sharing on WhatsApp & Facebook is also free with 3 months unlimited offer?

A: Yes, up ill the usage of 5000MBs.

Q: How can I unblocked by Handset?

A: By calling 111 after the subscription of mobile bundle.

Q: How much time will you take for the restoration of my handset?

A: 6 hours.

Q: What happened, if I do not use Jazz SIM in Slot-1?

A: Handset will not work, as its only get activated with all network if SIM slot 1 holds Jazz active SIM.

Q: What happened, if I activate Mobile bundle 12 times?

A: All restrictions from the handset will be removed.

Q: What is the battery talk time of Jazz Digit4G?

A: Talk time 5 – 6 Hrs. Standby Time 70 Hrs.

WhatsApp Email Contact Timings Availability
03000468249 Digit@swiftbsol.com 10:00 AM to 07:00 PM Monday to Saturday
POC Name Digit Service Center Mobile Digit4G Support Center Address Email address
Imdad Shah Peshawar +923349190282 Shahjee Electronics, karim pura bazar, Ghanta ghar, Peshawar imdadimi@gmail.com
Burhan Gujranwala +923456484121 Sabeer Mobile, 1st Floor, Shop No.8, Trade Center Gujranwala sabeermobilesgrw@gmail.com
Abid Faisalabad +923006605930 Abid Mobile, Bhwana Bazar, Faisal Abad Abidmobile@hotmail.com
Kashif Multan +923027357200 Shop No. 8, LGF Trust Plaza, Opposite PTCL Exchange, Multan Rana03333316823@gmail.com
Waseem Lahore +923218840042 New cell point, G-135, Hafeez center, Gulburg-III, Lahore wnwasim@gmail.com
Hafiz Baqir Quetta +923337878080 MIM Communication Pvt. Ltd, Shah Jan Center, Najeeb Street, Liaquat Bazar, Quetta mim.comm@hotmail.com
Adil Karachi +923323535186 Shop No. 51/54, Gemni Shopping Plaza, Sadar, Karachi gadgeit.khi@gmail.com
Nadeem Sukkar +923003158580 Multi Communication, Shop No. 07, Shalimar Complex, Minara Road, Sukkur Multi.vfone@gmail.com
Ansar Khan Hyderabad +923332627777 Prime Security Solution, Chamber of Commerce Building, Opposite Press Club, Sadar, Hyderabad rd.primecommunication@yahoo.com
Waqas Raza Moosavi Islamabad +923076667284
+923202293777
Digit HQ, Plot-60C, St#07, Near Noor Flour Mill, I-10/3, Islamabad