Collect Call
  • Subscription Fee Rs.1.20/day (Incl. tax)
  • Subscription Code SMS ‘SUB’ to 503 or dial *503#
  • Validity Daily
  • Unsubscribe SMS Unsub to 503 or dial *503#

Out of credit? Need to make an emergency call? Instead of you paying for your calls as the system usually works, Collect Call allows the receiver to pay for you.

Pay as You Go:

If you don’t want to subscribe Collect Call service, you can still send collect call request to any friends & family member.

Charges are 0.20 (Incl. tax) per PAYG request

Procedure to Make Collect Call:

You can make Collect call by dialing 503xxxxxxxxx Or *503*03xxxxxxxxx#

Prepaid: Rs.1.20/day (Incl. tax) or 0.20 (Incl. tax) per PAYG request

You can avail these additional features by sending the following commands to 503:

Features Command
To delete number in Whitelist DEL WL 030x-xxxxxxx
To delete number in Blacklist DEL BL 030x-xxxxxxx
To view Whitelist List WL
To view Blacklist List BL
To delete all Whitelist numbers Delete WL all
To delete all Blacklist numbers Delete BL all
To view service subscription status Status
Help Help

The following additional features are available for Collect Call subscribers:


  • You can blacklist a particular number or a range of numbers. Calls from blacklisted numbers will be rejected automatically


  • Provides the ability for the receiving party to automatically receive and pay for incoming Calls from a specific number. The receiver will not be prompted about the incoming Call.
How can I subscribe to collect call service?

You can subscribe the service by sending ‘sub’ to 503 or dial *503#.

Who can avail this service?

Jazz Prepaid subscribers can avail this service

How can I make Jazz Collect Call?

To make a collect call you can use the below methods:

1. Prefix based Collect Call?

To make collect call add prefix ‘5’ before B party number and dial e.g Dial 503xxxxxxxxx.

2. USSD based Collect Call?

To make collect call dial *503# and then input B party number or *503*03xxxxxxxxx#.

What are the charges for Collect Call Service?

Collect Call has two variants i.e., PAYG & Subscription Variant

1. For Prepaid PAYG Rs. 0.20+tax is charged per collect call.

2. For Prepaid subscription Rs. 1.20/daily (Incl. tax) is charged.

What if don’t have balance? Can I subscribe to this service?

Yes. You can subscribe the service in advance and when you recharge balance then charges will be deducted?

Can I make collect Call without subscribing to the service?

Yes, you can make collect Call without subscribing the service and you will be charged 0.20+tax per collect call. This is PAYG model.

Can I make a pay as you go call even if I don’t have balance?

Yes, you can, you will be charged as soon as you have balance uptil next three days of making the collect call.

How many Collect Calls can I make in a day?

You can make 25 collect Calls per day if you are a subscriber or a non-subscriber.

  • These terms and conditions are in addition to the general terms and conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF at the time of activation of connection/SIM.
  • Jazz reserves the right/discretion to set/change the price/rate of any offer/package/bundle or withdraw/change/revoke such offer/package/bundle at any time. Where required under PTA’s regulations, prior notice shall be given to affected customers accordingly.
  • Offer Price/charges of each offer/package/bundle shall be subject to all applicable taxes, if any, irrespective of the fact in which area of the country the requisite offer/package/bundle is activated/service availed.
  • The charging system reserves certain proportion of available data volume in MBs of your package against opening/accessing of each application/website on the device, therefore, the simultaneous opening/accessing of multiple applications and/or websites may result in reserving all your available data volume in MBs of your package and may start charging on base rate of your package.
  • The amount of balance and recharge required for bundles may be rounded up to the nearest whole number.
  • In case of any queries, questions, complaints or additional requirements, please email us at : [email protected]
  • Unwanted and unethical (unreasonable) messages can be reported by texting SENDER’s NUMBER (SPACE) message to 9000 –PTA
  • Using a SIM which is not in your name or allowing others to use your SIM is a crime – PTA
  • Dial 420 to block unsolicited calls/messages (charges applicable).
  • Unsolicited marketing communication can be blocked using “Do Not Call Register” service by texting “ON” or “SUB” to 3627. It is a free of cost service provided to Jazz customers.
  • The term “Purchase of Sim” means procuring/acquiring connection to the network of PMCL by a customer for availing telecommunication and other related services from PMCL. SIM always remains the property of PMCL and by issuing SIM to customer, only rights to use are given and no ownership is transferred to the customer in any manner, whatsoever. The customer is bound to return the SIM to PMCL in case he stops using service or agreement is terminated or he changes the network through MNP.
  • Bill date for all postpaid subscribers will be changed to 2nd of every month in 2021. Due to this change, customers will get a separate bill for difference in days for execution month . Min/MB charging will be prorated as per package.
  • Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK are given below:
  • Advance income tax rate is @15% on each recharge.
  • Rate of sales tax in Federal Territory of Islamabad is 16%
  • Rate of sales tax in rest of Pakistan and AJK is 19.5%
  • GB is exempted from taxes.
  • A late payment fee of PKR 50 will be charged on bills remaining unpaid after the due date.