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4 easy steps for Prepaid to Postpaid conversion

  • Fill out a request form at your nearest Jazz Franchise/Customer Service Center. Attach a copy of your CNIC and submit a security deposit.
  • You will be requested to utilize all your prepaid balance as you will not be able to use/transfer it once it is converted to postpaid.
  • Your postpaid SIM will be provided to you.
  • Insert the new postpaid SIM once you stop receiving signals on your prepaid connection; your postpaid SIM will be activated shortly after that.

Normal billing cycle will commence from this point onwards.

Documents Required:
Other Requirements
For more details, visit your nearest Jazz Franchise/Experience Centers

  • Original CNIC
  • Active SIM

  • The SIM should be registered to your name
  • Biometric Verifications (Mandatory)
  • Credit Card Copy to avail direct debit option (no security deposit required in this case)
  • Select Package Plan
  • Access Level (ISD/IR) (depends on assigned Credit Limit)
  • Email address (to avail e-billing facility – Free of Cost)
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