Diversity unites us Inclusion defines us

At Jazz, we’re on a mission to create a diverse, equitable, and inclusive world by using technology to uplift underrepresented groups across Pakistan.

Jazz stands for inclusion

Every Gender, Generation, Mind, Ability & Belief

Gender Inclusion

Balanced Leadership

We are committed to achieving gender balance in leadership, recognizing the power of diverse perspectives in driving innovation and growth.

Empowering Women Entrepreneurs

Through targeted programs, we support women-led businesses and promote gender equity in the workplace.

Mentorship & Sponsorship

Structured mentorship and sponsorship opportunities ensure women thrive and advance across all areas of the business.

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Generational Diversity

Strength in Diversity

We foster collaboration across generations, valuing the unique skills and experiences each brings to the workplace.

Opportunities for All

From early-career professionals to industry veterans, we create programs that support growth at every stage.

Intergenerational Learning

Through mentorship and reverse mentoring, we bridge generational gaps and promote continuous learning.

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Neurodiversity & Mental Health

Inclusive Hiring

We actively support neurodiverse talent, recognizing the unique strengths they bring to our organization.

Mental Well-Being

Our expanded mental health resources ensure psychological safety and support for every employee.

Breaking the Stigma

Through awareness and education, we create an environment of empathy, understanding, and acceptance.

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Persons with Disabilities (PWD)

Inclusive Hiring

Our dedicated PWD internship program, People with Determination, provides valuable opportunities and training for persons with disabilities.

Accessibility

We prioritize accessibility across our physical and digital spaces, ensuring equal engagement and ease of access for all.

Partnerships for Inclusion

We collaborate with leading organizations to implement best practices in accessibility and create a truly inclusive workplace.

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Ethnic & Religious Minorities

Equitable Opportunities

Our policies ensure fair representation and advancement for minority groups across all levels of Jazz.

A Culture of Respect

We celebrate cultural and religious diversity through inclusive events, education, and workplace practices.

A Workplace for Everyone

By fostering inclusion and respect, we create a sense of belonging for all employees.

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Inclusive at Every Level

Our DE&I strategy focuses on empowering people, innovating through business and engaging with communities to create a better, more inclusive future for all.

PeOPLE:

A Workplace for All

At Jazz, inclusion starts here. From inclusion lounges to a culture of belonging, we empower everyone to thrive.

Building and Retaining Inclusive Talent

Representation: We aim for 50% diverse representation in non-traditional roles and leadership, ensuring an inclusive split across grades. For every open position, we strive for a 1:1 gender ratio.

Retention: Through initiatives like Phase Back, Returnship, Mentorship, and flexible work options, we’re reducing turnover by 20%, ensuring our people feel supported at every stage of their journey.

Talent Growth:By training 500 women leaders and equipping trainers with DE&I, financial, and digital literacy expertise, we’re fostering a culture of growth and inclusion.

Fostering An Inclusive Culture

Policies: Introducing and revising policies to promote DE&I, including childcare facilities for all employees and internships with 5% employment opportunities for Persons with Disabilities (PWDs).

Accountability: Establishing a DE&I Council to drive impact, ensure coordination, and build capacity across regions for Jazz and JazzCash.

Communication:Amplifying our DE&I initiatives through internal and external campaigns, Veon Voices episodes, and regional champions to highlight our three pillars of inclusion.

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Business:

Inclusion Powers Innovation

Our strategies reflect diversity. From inclusive design to supplier diversity, we make products and services for everyone.

Developing Inclusive Products for Economic Growth

Diversified Customers: Launching women-focused products through Jazz, JazzCash, and MMBL, supported by inclusive marketing strategies and research.

Financial Inclusion: Enhancing digital financial literacy for women and disadvantaged groups and scaling women-led ventures through strategic partnerships.

Disaggregated Data: Leveraging tools like Quantica and a DE&I dashboard to monitor impact and guide strategies with precise, actionable insights.

Building an Inclusive Supply Chain by Supporting SMEs

Vendors: Setting DE&I targets for inclusive suppliers and vendors, with a focus on increasing women-led businesses and empowering franchise operations through financial, digital, and DE&I programs.

Gender Responsive Procurement: Implementing procurement policies that prioritize sourcing from women-owned and women-led businesses.

Community:

Advance Social Equity

We empower communities through digital literacy, diversity in STEM, and social advocacy, focusing on women and marginalized groups.

Socio-Economic Improvement for Underprivileged Groups

Digital & Financial Literacy: We aim to connect SMEs with Jazz and JazzCash to drive growth. By partnering with UN Women, BISP, and RSPN; we plan to accelerate financial and diversity inclusion.

Community Advocacy on SDG

Storytelling: Best practices with Male Champions of Change, OICCI initiatives, powerful testimonials, and award-winning recognition showcase our commitment to inclusion.

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DE&I

IMPACT

Here’s a snapshot of some of our key DE&I achievements:

Empowering Women in Leadership: 350+ women, including PWDs, trained through the EMPOWER program with LUMS.

Expanding Digital Literacy: 10,000+ women trained in Swabi, Multan, Lahore, and Karachi with UN Women.

Supporting Women Artisans: 150 women in Bahawalpur trained to transition businesses to formal and international markets, in collaboration with PMIC, TCS, MG Apparel, and Daraz.

Driving Inclusion: 500 participants engaged in Inclusion Lounges across Karachi, Lahore, and Multan.

Celebrating:

Our Achievements

Jazz is proud to be recognized for its efforts in promoting diversity and inclusion. Some of our notable awards include:

  • Gender Inclusive Workplace Award by White Ribbon Pakistan.
  • OICCI Women Empower Award Notable Growth in Women Empowerment.
  • IFC-PBC Employer of Choice Gender Diversity Awards 2023 and 2024.
  • Pay Equity & Fair Wages Award IFC-PBC.
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